3 Replies Latest reply on Jul 22, 2013 2:59 AM by jenslau

    Unable to launch Premiere Pro CC

    Rossiter Level 1

      Hi, I've downloaded Creative Cloud, and Premiere Pro.

       

      On launching Premiere Pro, it gets to "ImporterQuicktime.prm"

       

      Then I get an error message: "Premiere Pro could not find any capable video play modules"

       

      I've signed in and out of CC, updated the graphics drivers & tried running as administrator.

       

      It worked fine with CS6.

       

      What next? I'm hoping to move to CC on 3 other edit desks - so I need to see one running right first!

       

      System spec:

       

      Windows 7 Professional

      Intel core i7-3930K CPU @ 3.20GHz

      32gb ram

      NVIDIA GeForce GTX 660 Ti GeForce driver 320.18