3 Replies Latest reply on Jul 22, 2013 2:59 AM by jenslau

    Unable to launch Premiere Pro CC

    Rossiter Level 1

      Hi, I've downloaded Creative Cloud, and Premiere Pro.


      On launching Premiere Pro, it gets to "ImporterQuicktime.prm"


      Then I get an error message: "Premiere Pro could not find any capable video play modules"


      I've signed in and out of CC, updated the graphics drivers & tried running as administrator.


      It worked fine with CS6.


      What next? I'm hoping to move to CC on 3 other edit desks - so I need to see one running right first!


      System spec:


      Windows 7 Professional

      Intel core i7-3930K CPU @ 3.20GHz

      32gb ram

      NVIDIA GeForce GTX 660 Ti GeForce driver 320.18