11 Replies Latest reply: Sep 5, 2013 4:08 PM by robert.d.munn RSS

    CF10 Enterprise License/Dev problem

    DakaPC5

      I am currently trying to learn CF10, Originally I installed the standalone developer edition, recently I decided to go ahead with the enterprise edition. My issue is that when I go to system info to update my license it applies it & saves but yet it still shows developer edition.

      I also tried a clean install, I still got no results.

      Am I missing some setting or critical step that needs to be done in order to get it in enterprise mode? I already validated and registered my license so I know that is ruled out.

       

      Any ideas? suggestions?

      I am in dire straits over this

        • 1. Re: CF10 Enterprise License/Dev problem
          Anit_Kumar Adobe Employee

          Hello DakaPC5,

           

          Please try the following:-

           

          Go to the folder cf_install\cfusion\lib and open the file license.properties.

          Enter the serial number at , sn= and save the file.

          Restart ColdFusion 10 Application service.

          Log in to the ColdFusion 10 Administrator and check the edition.

           

          Regards,

          Anit Kumar

          • 2. Re: CF10 Enterprise License/Dev problem
            DakaPC5 Community Member

            Thank you, However the sn=  in the file is correct,

            I am pasting the lic file (without the sn of course)

             

            #CF License File

            #Thu Jun 20 01:10:11 EDT 2013

            appserver=0V\=LUFWP]J(Z^V)[G?G5'C@  \n

            code=null

            sn=1185-xxxx-xxxx-xxxx-xxxx-xxxx

            listen=true

            user=

            trial_sn=

            installlanguage=en

            installtype=standalone

            company=

            previous_sn=

            vendor=0V\=LUFWP]J(Z^V)[G?G5'C@  \n

             

            is there anything in this that i need to be aware of? because i am still getting the dev edition. 

            This is REALLY getting the best of me, there's got to be something obvious I'm not seeing.

            • 3. Re: CF10 Enterprise License/Dev problem
              Anit_Kumar Adobe Employee

              Hello DakaPC5,

               

              Did you try restarting the server.

               

              Can you send me your license key in pm, so that I can decode the same.

               

              Regards,

              Anit Kumar

              • 4. Re: CF10 Enterprise License/Dev problem
                Leftbower Community Member

                We had identical problem. Tried suggestions above, but to no avail? Others have same issue on Stack Overflow. Have you found a solution?

                • 5. Re: CF10 Enterprise License/Dev problem
                  Biswajit

                  Hello DakaPC5,

                   

                  I also faced the same problem. but as per the suggestions of Anit_kumar if we follow the steps it will work.

                   

                  We just  go through the following process:

                   

                  1)Go to the folder cf_install\cfusion\lib and open the file license.properties.

                  2)Enter the serial number at , sn= and save the file.

                  3)Restart ColdFusion 10 Application service.

                  4)Log in to the ColdFusion 10 Administrator and check the edition.

                   

                  We need to restart coldfusion 10 Application server.

                   

                  Regards,

                  Biswajit

                  • 6. Re: CF10 Enterprise License/Dev problem
                    Leftbower Community Member

                    Hello Biswajit,

                     

                    We just tried this again (after the Hotfix 11 update) even though the proper serial number shows in the license.properties file but they tell me it's the same result.

                     

                    I only work off of the dev and, sometimes, staging servers so I do not know how the team handling our production servers is working this out, but it is disconcerting.

                     

                    I hope this is resolved soon?

                    • 7. Re: CF10 Enterprise License/Dev problem
                      Anit_Kumar Adobe Employee

                      Hello,

                       

                      Can you send me your license key in pm, so that I can decode the same.

                      Leftbower wrote:

                       

                      Hello Biswajit,

                       

                      We just tried this again (after the Hotfix 11 update) even though the proper serial number shows in the license.properties file but they tell me it's the same result.

                       

                      I only work off of the dev and, sometimes, staging servers so I do not know how the team handling our production servers is working this out, but it is disconcerting.

                       

                      I hope this is resolved soon?

                       

                      Regards,

                      Anit Kumar

                      • 8. Re: CF10 Enterprise License/Dev problem
                        cceidev

                        Greetings,

                         

                        We had a CF10 Standard server spontaneously revert to a Developer installation after being deployed to production for two months.  It turned out that the license.properties file had been corrupted by a memory failure on the machine.  Thank you for posting this information, as it gave me the knowledge I needed to correct the licensing problem.

                         

                        Scott

                        • 9. Re: CF10 Enterprise License/Dev problem
                          global_webit

                          I see where some have been asked to PM their license info but i see no outcome, If there is a fix for this or a workaround it would be greatly appreciated if it was shared. We are also undergoing the same issue. The license file is in order, and the server has been restarted over and over, many re-installs as well but we are still showing a developer edition when we have applied our enterprise license.

                          • 10. Re: CF10 Enterprise License/Dev problem
                            Anit_Kumar Adobe Employee

                            Hello global_webit,

                             

                            Can you send me your license key in pm, so that I can decode the same.

                             

                            Regards,

                            Anit Kumar

                            • 11. Re: CF10 Enterprise License/Dev problem
                              robert.d.munn

                              Anit,

                               

                              I have the same problem. I applied my Enterprise license key but the server shows Developer. I followed the suggestions here and put the key directly in license.properties, restarted CF, but it still shows Developer.

                               

                              The seller is trying to help resolve this issue as well, so far no luck.

                               

                              I can send you my key if you are available.