7 Replies Latest reply on Sep 6, 2015 6:31 AM by Jeff Bellune

    Unable to display online help

    mikehough

      When I try to use Premiere Pro CC's online help or keyboard help, I get a message that reads "Unable to display online help. Connect to the internet and try again. For more information see, http://www.adobe.com/go/offline_help".

       

      I have confirmed that I am connected to the internet, and all my other non-adobe software is functioning just fine.  Any suggestions?

       

      Thanks,

      Mike H