Windows 7 should be fine. Do you meet all of the other technical specifications?
- Intel® Core™2 Duo or AMD Phenom® II processor; 64-bit support required
- Microsoft® Windows® 7 with Service Pack 1 (64 bit) or Windows 8 (64 bit)
- 4GB of RAM (8GB recommended)
- 4GB of available hard-disk space for installation; additional free space required during installation (cannot install on removable flash storage devices)
- Additional disk space required for preview files and other working files (10GB recommended)
- 1280x800 display
- 7200 RPM or faster hard drive (multiple fast disk drives, preferably RAID 0 configured, recommended)
- Sound card compatible with ASIO protocol or Microsoft Windows Driver Model
- QuickTime 7.6.6 software required for QuickTime features
- Optional: Adobe-certified GPU card for GPU-accelerated performance
- Internet connection and registration are necessary for required software activation, membership validation, and access to online services.*
Also, you can try referring to this document:
thank you for the suggestion.
It did not work, and I do meet all of the technical specs.
I am using the cloud and After Effect and other programs work fine. Please let me know what else I might try.
Yeah, I'm having the same problem except it happens with every adobe CC app. They work as long as I do not restart my computer and even then the apps seem to unionize and quit working and will not open. Very frustrating. The standard answers from adobe: use adobe removal tool, uninstall, reinstall, sign out, sign in, it's your OS, it's your fonts, ect... Don't work.
When i remove CC and reinstall CS6 it works like it did before. But you can't have both CC & CS6 at the same time or neither will work. I also noticed that I can my CC apps to work if I do not install Bridge. Which makes no sense because Br is a program that should work with all adobe apps. Every time I stall my apps they work, but the moment I add Br, it's all over.
Try uninstalling and reinstalling your apps minus Br and see if it works. That's my only work around right now.
you can't have both CC & CS6 at the same time or neither will work.
You actually can and they both work just fine. Something is wrong on your system if they aren't.
I have the same problem.
Premiere CS6 worked fine in my Windows 7. Now after I upgraded it to CC, it crashes every time I run it.
I have tried everything and have decided that I should give up.
Can any one of you tell me how do I get the CS6 back? Where can I download it?
I've had the same issue ever since I updated, I can only get the program to work if I start a new project. If I try to open a previous project, the whole program crashes
All system requirements are met with my computer too, so I'm pretty confused
Everytime I open any adobe cc app it askes me to accpet the EULA. No matter how many times i open a CC app I am always asked to accpet the EULA and update my information at adobe. The apps open after I accept but it's annoying to have that pop up everytime. I don't unpdate my info because I tried that and it didn't do anything.
Hello, I believe i'm having the same problem. I just installed Pr CC and it won't open. It doesn't get to a splash screen or an error message, the mouse pointer spins to show progress for about 3 seconds and then stops. I don't see any remenants of Premiere in the task manager under applications or processes. It's like the exe just gives up.
I'm on a robust windows 7 sp1 machine. I have cs6 working fine. Adobe Media Encoder CC opens fine. Adobe Premiere and Speedgrade are showing identical behavior.
I read that old preferences files can cause CC no to open. I followed the instructions but I don't have a 7.0 preferences file because Premiere CC has never successfully opened.
I have tried: restarting, power cycling the system, sigining out and logging back into CC.
Kevin's original post is correct - See this FAQ: What information should I provide when asking a question on this forum?
There are many different reasons why this sort of thing happens. Knowing all the details of your computer can help us determine how to help.
Here is what worked for me.
I was using a docking station with two monitors, one with an analog connection and the other was digital. All drivers were up to date but the digital output was the culprit. When I extended my desktop to the digital monitor and launched Premiere, it stopped at ImporterQuicktime.prm and would not fully launch. When I extended to the analog monitor or just the laptop monitor it worked fine.
Hope this helps.
I Had the same problem with a 16 core chip and a NVIDIA k2000 +64 gigs of Ram. but after looking at everything my solution was to reinstall The Creative apps that did not work. Also, what made me wonder was that my Lumetri plugin folder in Premiere Pro was empty. But everything is fine now.
This type of problem is more likely to happen on a administrator protected machine because of permissions.
also make sure your pagefile.sys is large enough. Should be 1 and a half times your RAM.