5 Replies Latest reply on Jun 20, 2013 9:50 AM by Peter Spier

    InDesign CC crashes 3 seconds after startup - Win7, 64-bit

    D55R33WW Level 1

      Here is the error report:

       

      Problem signature:

        Problem Event Name:    APPCRASH

        Application Name:    InDesign.exe

        Application Version:    9.0.0.244

        Application Timestamp:    5176f4c7

        Fault Module Name:    MSVCR100.dll

        Fault Module Version:    10.0.40219.325

        Fault Module Timestamp:    4df2bcac

        Exception Code:    40000015

        Exception Offset:    00000000000761c9

        OS Version:    6.1.7601.2.1.0.768.3

        Locale ID:    1033

        Additional Information 1:    6bc2

        Additional Information 2:    6bc2302ebd14cb68acdfe8af49d985f0

        Additional Information 3:    069d

        Additional Information 4:    069d0fa0757fbcc7ba26047f88acb864

       

       

      Any insight here? I have been through all the forum suggested font, preferences, etc. adjustments and no resolution.Thanks for your time.