37 Replies Latest reply: May 9, 2015 3:07 AM by Monika Gause RSS

    Illustrator autosave recovery file...

    ricko_123 Community Member

      Two questions...

      I just downloaded Illustrator CC and it crashed while I was working on it.

      1) How/where do I recover the file

      2) Where do I set the autosave options?

      Thanks

      R.

        • 1. Re: Illustrator autosave recovery file...
          Larry G. Schneider MVP

          The answer to both questions is you don't. Illustrator will not be able to recover a crashed file and has no autosave.

          • 2. Re: Illustrator autosave recovery file...
            [scott] Community Member

            Illustrator will, on very rare occassions, recover a file after a crash. it's EXCEPTIONALLY rare though. It has something to do with how and why the crash occured and only in special instances is recover possible. If Illustrator does not recover the file when you relaunch the app, there's no other way to recover anything.

            • 3. Re: Illustrator autosave recovery file...
              ricko_123 Community Member

              How can Adobe not have implemented such insanely simple and obvious feature???

              There are no words to even begin to describe the insanity of such choice...!!

              • 4. Re: Illustrator autosave recovery file...
                Kurt Gold Community Member

                It has been requested for decades. Without results.

                • 5. Re: Illustrator autosave recovery file...
                  ricko_123 Community Member

                  Out of curiosity, does anybody know why?

                  • 6. Re: Illustrator autosave recovery file...
                    [scott] Community Member

                    No one here will know why specifically. Adobe doesn't share development information. One possible holdback may have been the fact that Illustrator was a 32bit app up until CS6. Now that it's a 64bit app, the prospects of an auto-save or recovery feature are more likely from my understanding.

                    • 7. Re: Illustrator autosave recovery file...
                      Kurt Gold Community Member

                      As pointed out by Scott, you will never get an official reason.

                       

                      However, I don't think 32 bit vs. 64 bit does explain it. InDesign, for example, had got recovery mechanisms about 12 years ago. At that time it was certainly not a 64 bit programme …

                      • 8. Re: Illustrator autosave recovery file...
                        [scott] Community Member

                        I'm just reciting what I've read. I got the distinct impression that pre-CS6 the code base for Illustrator was much less-than-ideal.

                        • 9. Re: Illustrator autosave recovery file...
                          Jacob Bugge MVP

                          ricko,

                           

                          Out of curiosity, does anybody know why?

                           

                          I believe I remember someone once saying that a long unexpected saving would be quite disturbing, and potentially wrecking, so it was better to control it oneself.

                           

                          Obviously, this requires that lack of total immersion.

                           

                          But as it has already been said: no one knows; or no one that knows has ever told anyone here.

                          • 10. Re: Illustrator autosave recovery file...
                            imaybeclason Community Member
                            the motion apps all have an autosave feature (After Effects / Premiere) and neither of them freeze when it's saving.

                            it really is crap they haven't implemented this feature ... a little competition would do adobe wonders.


                            2013-07-01 12.34.19 am.png

                            • 12. Re: Illustrator autosave recovery file...
                              Benjamin Goldstein Community Member

                              There is competition for Illustrator... Inkscape, and it's had an autosave feature for quite some time...

                              • 13. Re: Illustrator autosave recovery file...
                                Indyboosler Community Member

                                Dear Adobe: !@$% YOU! I just lost a good chunk of work because of your failure to implement the most basic of features in Illustrator. I want a refund for this month's creative cloud subscription.

                                • 14. Re: Illustrator autosave recovery file...
                                  Gohunter Community Member

                                  Good Lord Adobe!

                                   

                                  I just have lost full 2 hours worth of work

                                   

                                  Please please implement that feature that is in other adobe apps!

                                  • 15. Re: Illustrator autosave recovery file...
                                    mf825 Community Member

                                    I set a reminder to save every 15 min. (trust me, something you may think will take you 10 min may very easily take 45 depending on complexity and momentum) but with the reminder at least you will only need to make up 15 min of work, I so hear your pain and have been there!!  With that said, Illustrator CC using cloud implementation would seem adobe could without too much effort add this to all CC apps. Even a third party application that ran in background, could capture a pdf of the work, wouldn't be completely native file but at least you have something to work off of. The fact that the adobe illustrator team has ignored its users on this seems like they just don't care, The hardware manufacturers (including microsoft and apple) have learned that ignoring your user base is a very destructive path. will try inkscape. thanks benjamin.

                                    • 17. Re: Illustrator autosave recovery file...
                                      MattSwift Community Member

                                      Not even Autosave would help when Illustrator saves corrupt files that it will not read again.  I manually saved my work moments before a complete Illustrator CC crash, and that saved file is useless, two days of work gone.  So now to avoid this, I have to save multiple versions of large AI files, because whatever Illustrator touches it could destroy.

                                      • 18. Re: Illustrator autosave recovery file...
                                        d4ani3L Community Member

                                        May be it is because Illustrator ist the most buggy Application by Adobe at all, and maybe because there exist a hand of Macromedia Freehand devolopers living under a rock doing that Illustrator coding?
                                        Well I don't know the answer, but I know for sure that I lost a day because for some reason my STRG+S was a little late and the application hang.

                                         

                                        I'm mad as hell ...

                                        • 19. Re: Illustrator autosave recovery file...
                                          Indyboosler Community Member

                                          I've found that by using Maverick's Cache Cleaner I can use the view Processes feature to 'unstuck' illustrator (resume) almost all of the time.

                                          • 20. Re: Illustrator autosave recovery file...
                                            superscape Community Member

                                            If you're on a Mac then you can also use the app "Ai Auto Save" to enable periodic saving of Illustrator files. It's available on the Mac App Store here:

                                             

                                            https://itunes.apple.com/us/app/ai-auto-save/id877602617?ls=1&mt=12

                                             

                                            ...for the sake of transparency, I'm the developer! I made the app after experiencing the frustrations discussed above. Hope you find it useful.

                                            • 21. Re: Illustrator autosave recovery file...
                                              Indyboosler Community Member

                                              superscape - I tried your app. It just did it's first autosave - so far so good.

                                              • 22. Re: Illustrator autosave recovery file...
                                                superscape Community Member

                                                That's great news, indyboosler. Hope you continue to find it useful. Any problems or suggestions then just give me a shout.

                                                • 23. Re: Illustrator autosave recovery file...
                                                  cadmancan Community Member

                                                  Illustrator not being 64 bit is so not the answer.  AutoCAD has had an autosave feature for decades.  Adobe is being lazy

                                                  • 24. Re: Illustrator autosave recovery file...
                                                    dave_blake34 Community Member

                                                    I suppose your .ai file was corrupted by unknown reason. It's possible by virus and therefore Adobe Illustrator changed it's features and opened it for you in Read-only Mode.

                                                     

                                                    You may try to repair .ai file with the help of Recovery Toolbox for Illustrator

                                                     

                                                    http://www.illustrator.recoverytoolbox.com/

                                                     

                                                    program works with .ai files of any version of Adobe Illustrator

                                                    • 25. Re: Illustrator autosave recovery file...
                                                      vectorboom Community Member

                                                      Now you can use Free Autosaviour plug-in. Also it saves a backup.

                                                      • 26. Re: Illustrator autosave recovery file...
                                                        recover work after crash Community Member

                                                        Oh Illustrator, why have thou forsaken me??

                                                         

                                                        How do I tell a client I lost all the changes we made? Christ

                                                        • 27. Re: Illustrator autosave recovery file...
                                                          karuna.lalvani Community Member

                                                          Hey, the link you provided is detected as a "threat" by my ESET Antivirus.

                                                           

                                                          (Forgive me If I am wrong, I ain't too tech savvy in these matters.)

                                                          • 28. Re: Illustrator autosave recovery file...
                                                            yaldrom Community Member

                                                            I Found this link, and it works

                                                             

                                                            all you must do is to load the action when you open a file and play it

                                                             

                                                            by setting intervals such as 30 secs

                                                             

                                                            and not in the post but can set two save options so it saves two versions of recent changes almost like a history

                                                             

                                                            design.tutsplus.com/tutorials/autosave-in-adobe-illustrator-using-the-actions-palette--vec tor-4698


                                                             

                                                            SCRIPTING

                                                             

                                                            Autosave in Adobe Illustrator Using the Actions Palette

                                                            by Iaroslav Lazunov24 Aug 201140 Comments

                                                            If you participate in vector graphics forums, then you might have seen the question "Is there an Autosave feature in Adobe Illustrator?" and theorists would always say "no, there is not," more often advising to save the work through the Save and Save As commands.

                                                            These people are not familiar with these fluttering feelings of delight of a true artist, when vector is so nicely flexible and filled with the desired beauty, when you forget about the time and space, not even mentioning some trivial Shift + S. If you're one of those artists, I can teach you how to create an "Auto Save" on your own. This technique was developed by my friend Igor Tchernitsyn.

                                                             

                                                            Create a new file (File > New) and name it in the open dialog box. Open the Action palette (Window > Action). Activate the Create New Set button and name it "Autosave."

                                                             

                                                            Activate the Create New Action button and leave the name that is given by default as "Action 1."

                                                            Re-activate the Create New Action button and leave the name that is given by default as "Action 2."

                                                            Stop Action recording with the Stop Playing / Recording button.

                                                            Select "Action 1" and start action recording, by pressing the Begin Recording button.

                                                            Select "Action 2" and click on the Play Current Selection button.

                                                            Stop Action recording by pressing the Stop Playing / Recording button.

                                                            Select "Action 2," and turn off the Toggle Item in front of "Action 1," by removing it from the palette. Now start action recording by pressing the Begin Recording button.

                                                            Select "Action 1" and activate the Play Current Selection button.

                                                            If you participate in vector graphics forums, then you might have seen the question "Is there an Autosave feature in Adobe Illustrator?" and theorists would always say "no, there is not," more often advising to save the work through the Save and Save As commands.

                                                            These people are not familiar with these fluttering feelings of delight of a true artist, when vector is so nicely flexible and filled with the desired beauty, when you forget about the time and space, not even mentioning some trivial Shift + S. If you're one of those artists, I can teach you how to create an "Auto Save" on your own. This technique was developed by my friend Igor Tchernitsyn.

                                                             

                                                            Create a new file (File > New) and name it in the open dialog box. Open the Action palette (Window > Action). Activate the Create New Set button and name it "Autosave."

                                                            Activate the Create New Action button and leave the name that is given by default as "Action 1."

                                                            Re-activate the Create New Action button and leave the name that is given by default as "Action 2."

                                                            Stop Action recording with the Stop Playing / Recording button.

                                                            Select "Action 1" and start action recording, by pressing the Begin Recording button.

                                                            Select "Action 2" and click on the Play Current Selection button.

                                                            Stop Action recording by pressing the Stop Playing / Recording button.

                                                            Select "Action 2," and turn off the Toggle Item in front of "Action 1," by removing it from the palette. Now start action recording by pressing the Begin Recording button.

                                                            Select "Action 1" and activate the Play Current Selection button.

                                                            Wait until the record is complete and stop it by activating the Stop Playing / Recording button.

                                                            Turn on the Toggle Item in front of "Action 1."

                                                            Action that works in a closed cycle is ready, now you need to check if it works.

                                                            Select the Set "Autosave" and click on Play Current Selection button.

                                                            If you correctly repeated all the above mentioned routine operations, you will see how the Action works non-stop, irritating your eyes with continuous blinking. Now stop Action, by clicking Stop Playing / Recording button.

                                                            Select Action 1 and start action recording, by pressing the Begin Recording button.

                                                            Now write a new action in the Action, to do this go to File > Save As.

                                                            Choose a folder on the disk to which we will save our work.

                                                            Stop recording with action button Stop Playing / Recording. Note that there is a new recording in "Action 1."

                                                            Now select the recording "Save As" in "Action 1" and drag it to one step up, as shown below.

                                                            Select the recording "Save As" in "Action 1," and while holding down Alt, move it before "Play Action" recording in "Action 2."

                                                            Now let's test the created "Autosave" action to work. Select the Set "Autosave" button and start the action with the Play Current Selection.

                                                            Start drawing, preferably something complex using a number of layers and effects, and the action will automatically save your brilliant creation. Everything is fine, but why do we need an immediate saving of all that goes out of your brilliant pen. Set the time interval between the savings. Choose the Playback Option from the menu of the Action palette.

                                                            Activate the "Pause For" option and set the time interval between the acts and action. I set the max - 100 seconds, that means the interval between the savings will be 200 seconds.

                                                            Of course, you can set time interval you like. The Action is ready, before you start working do not forget to turn it on by pressing the Play Current Selection button, and turn it off at the end by pressing the Stop Playing / Recording button.

                                                            In order not to create an action of the autosave from the beginning each time, save it. Press the Stop Playing / Recording button and open the Action palette menu and select Save Action and save it in a convenient place.

                                                             

                                                             

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                                                            To download this action to the palette, open the Action palette menu and choose Load Action.

                                                            Hopefully, this technique is as useful for you as it is for me, and you will not be freaking out the next time your power turns off.

                                                            ENd

                                                             

                                                            i tried it and it works as long as all steps are followed

                                                            • 29. Re: Illustrator autosave recovery file...
                                                              mojamazica Community Member

                                                              Autosaviour - Astute Graphics

                                                              this plugin is great tool that really helps!

                                                              Try, licence is free.

                                                              • 30. Re: Illustrator autosave recovery file...
                                                                superscape Community Member

                                                                Ooof! That's a lot of steps to follow! Although the Actions method works, I'd be a little nervy (possibly needlessly) about a constantly running action.

                                                                 

                                                                If you want a plug-in that does the job for you and gives you the added piece of mind of being reviewed by Apple for the Mac App Store* then you might want to take a look at Ai Auto Save:

                                                                 

                                                                Mac App Store - Ai Auto Save

                                                                 

                                                                s.

                                                                 

                                                                * And so compatible with the highest security setting son your Mac, and not likely yo be doing anything dodgy behind the scenes.

                                                                • 31. Re: Illustrator autosave recovery file...
                                                                  ammoniaavenue Community Member

                                                                  Today, I lost nearly 4 hours. Because of crushing. This happens and I alway forget to save document like before 2000's. In that time, our fingers stays on ctrl+s button generally. As I understand that, autosave feature is very very hard to do for Adobe. I understand that. Today, some softwares make stupid features like realtime rendering or proper snapping features. Very very unnecessary things. I think these people are very stupid too Action AutoSave / AutoRecovery After Crash - Recover File & Work - Illustrator CS5-CS6-CC - YouTube they try to solve things, I don't understand these struggling.

                                                                   

                                                                  Beside that I totally understand why a software, which is constantly crushing not safe one, would have a recover feature, right?

                                                                   

                                                                  I've been working on 10 letters drawing today. All of them very simple and just strokes, not shapes even. And, because of the job's creative expectations, I focused on that, I mean, draw simple things to get good result. So, I did not focus to save damn document constantly.

                                                                   

                                                                  I think, Adobe very poor to achieve to keep something clear, safe, modern and useful. It is like windows 95a,95b, 98 etc. etc. Because of that, I'm ready to pay one more Creative Claud service. You can get double from me.

                                                                   

                                                                  By the way, I've mentioned this before and, I will again that, is there any tester who know exactly to use Adobe Illustrator, an expert on that, an artist or designer there? do you know that there are some stupidities in this software and I'm -as a designer who HAVE TO use PS and AI every day- nearly convinced that I have to change this old craps and shift to other new solutions. Because, as I see that, they are small but, they totally understands what is expected to be seen in a new, modern software. Yes, hard to change tools but, do you, AI team there, know how is big damn hammer effect that loosing 4 hours? using a crushy tool nearly everyday?(please don't write that my system has a problem. I've formated all machine recently becuse of that. I'reinstall Adobe PS, AI ONLY. There were nothing on my machine for a while! dropbox even.) even loosing 10 minutes how much give a heard, brain and nerve pain?

                                                                   

                                                                  I fed up with keep asking, keep asking keep asking! I fed up Adobe's every piece of things. Even Behance for instance that bought recently. Do you know what designers live there? Anyway... I just had to cry here!

                                                                  • 32. Re: Illustrator autosave recovery file...
                                                                    ammoniaavenue Community Member

                                                                    ignominy.

                                                                     

                                                                    While I keep reading here, as If someone hitting my brain.

                                                                    People has tried to make actions...

                                                                    Even, someone had made an app FOR SAVING DOCUMENT AUTOMATICALLY and, serviced it for 5 Euro.

                                                                     

                                                                    omg...

                                                                    I'm really bad...

                                                                    My agency has been waiting to get something from me too... I'm sitting here, writing...

                                                                    • 33. Re: Illustrator autosave recovery file...
                                                                      Monika Gause MVP

                                                                      ammoniaavenue schrieb:

                                                                       

                                                                      My agency has been waiting to get something from me too... I'm sitting here, writing...

                                                                       

                                                                      and everyone else is sitting there reading.

                                                                       

                                                                      Use the plugin Autosaviour. There's a free version available which will do the saving for you.

                                                                       

                                                                      Oh, and don't expect software to do the really important things for you. Everything that can go wrong will go wrong. So you better set up a backup strategy, no matter how well an autosave function pretends to work.

                                                                      • 34. Re: Illustrator autosave recovery file...
                                                                        ahainen Community Member

                                                                        Is there any reason this made it into Photoshop but not Illustrator....?

                                                                        • 36. Re: Illustrator autosave recovery file...
                                                                          jasonman96 Community Member

                                                                          I lost days worth of artwork thanks to some other S****y program that made me have to restart my comp. Now I lost a ton of work. Thanks a lot, Adobe.

                                                                          t(T_Tt)

                                                                          • 37. Re: Illustrator autosave recovery file...
                                                                            Monika Gause MVP

                                                                            You're working for days without shutting down the computer and didn't even save during that time? Really? Why?

                                                                             

                                                                            So much might happen while working on a file and a recovery feature might solve some of it, but certainly not all. So why on earth has everybode unlearnt to make backup copies???

                                                                             

                                                                            BTW: if you're searching for a backup solution in Illustrator, take a look at the free plugin Autosaviour Lite.