We are not figuring out neither because you gave us no relevant information:
- Which version of Id? Including build number?
- Which OS?
- Happens on every document?
- What is the content where it happens?
- Did you try an IDML-Export, opening it and work further with the new file?
I am sorry for not providing more information, this was my first post.
I working in CS 5.5 Version 7.5.2
I am working in Snow Leopard OS 10.6.8
No it doesnt happen on every document it is this specific one that is having issues.
The error code says "Adobe Indesign is shutting down. A serious error has been detected..."
Yes I did try to export and work with a new file.
The first thing you need to do is install the 7.5.3 patch....
I'll request this from my IT department at work. Thanks.
IT installed this and my document still crashes when I try to change to facing pages.
Post the crash report on pastebin.com (not here) and put a link here.
It sounds to me like a font issue. If it's only affecting one document, then fonts would be the first place to start. Save a copy of the document and work from there as a test. First, in the Type/Find Font panel, select the fonts in the top part of the window (one at a time) and in the Replace with... pull-down, choose a generic font which you know works; click on Replace All. Repeat this for each font, effectively changing all fonts in the document to one font. Then save, close, and open the document again. Try repeating the crash and if it doesn't happen, then you know you've isolated a font issue. At that point, you can start adding fonts one at a time until you hit the one which causes the crash. Make a note of it, and either disable it or remove it. If it's a font issue, chances are that other documents which use it will start to crash, as well. If you're using Character and Paragraph Styles, this is easier, as you simply edit the styles to change the fonts in each style with the generic one. Hope this helps.