1 Reply Latest reply on Jun 20, 2013 8:07 PM by Genevieve Laroche

    FormsCentral and Adobe Reader issues

    ibclcpam50

      Since purchasing FormsCentral (which I think was a mistake), I have not been able to open any pdf documents.  I get an error message that says that Reader cannot open the file because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and the file was not correctly decoded).  What does this mean?  I had recently trialed a pro version of Adobe and had difficulty removing it from my computer, does that have anything to do with it?  When I open my programs, this is what I see from Adobe:  Adobe Reader XI and Adobe Download Assistant.

       

      The other issue is that I think I purchased the wrong program.  I do not need forms that are useable on the web, I need to be able to be able to make changes to pdf's that already exist.  Is there some way that I can exchange this program for one that is recommended for what I need?

       

      thanks very much for any assistance that you can offer.