Since purchasing FormsCentral (which I think was a mistake), I have not been able to open any pdf documents. I get an error message that says that Reader cannot open the file because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and the file was not correctly decoded). What does this mean? I had recently trialed a pro version of Adobe and had difficulty removing it from my computer, does that have anything to do with it? When I open my programs, this is what I see from Adobe: Adobe Reader XI and Adobe Download Assistant.
The other issue is that I think I purchased the wrong program. I do not need forms that are useable on the web, I need to be able to be able to make changes to pdf's that already exist. Is there some way that I can exchange this program for one that is recommended for what I need?
thanks very much for any assistance that you can offer.
Your problem with Reader and PDF on your system are not related to FormsCentral purchase.
You might have isues with PDF documents since you tried to uninstalled Acrobat from your system.
You might want to post on the Acrobat forum to get more support : http://forums.adobe.com/community/acrobat
This FAQ explains how to stop your FormsCentral subscription:
You can also contact support: