19 Replies Latest reply on Aug 7, 2013 12:56 PM by Todd_Kopriva

    AE CC doesn't import Mov Files.  Apple Prores / Animation Codec

    FrankyFrame

      hallo,

       

      After Effects doesn't import my Prores / Animation Codec Files.

      at very first it did not work and the message appeared: "after effects error: file "xxx.mov" cannot be imported - this "moov" file is damaged or unsupported. "

      Then i restarted AE and my computer a few times and suddenly it worked. but after closing AE again, AE does the same error.  It does not work even with its own rendered Files from CC!!

       

      I have considered to use only files i know they have worked in the past.

      i also asked some freelancers to open it. and yes they confirm it works on CS 5, CS 6.

      also

       

       

       

       

       

       

       

       

       

      System:

      iMac, 27-inch, Late 2012

      Prozessor  3,4 GHz Intel Core i7

      Speicher  16 GB 1600 MHz DDR3

      Grafikkarte  NVIDIA GeForce GTX 680MX 2048 MB

      Software  OS X 10.8.4 (12E55)