Well, is the application manager/ Creative Cloud app on your system actualyl installed properly? also, if you use browser plug-ins that suppress scripts and "dangerous" URLs, you may need to turn them off in FF or create an exception rule for Adobe stuff...
According to your last email...you said...
"...you may need to turn them off in FF or create an exception rule for
I wouldn't begin to know how to do that. I'm too computer illiterate. Like
I said, I've never had this problem before. Everything I had downloaded
from Creative Cloud before, never gave me trouble.
So, how do I do this?
Robert G. Christie
Robert please try downloading the Creative Cloud application from https://creative.adobe.com/. Once installed you will then need to restart your web browser to load the plug in if you want to install from the web page. Otherwise you can launch the Creative Cloud application and choose which software you wish to download and install. You can find more details at http://forums.adobe.com/thread/1234831.
What Operating System?
My operating system is Windows 7. But as I mentioned before, I never had
this problem till now. I've downloaded from Creative Cloud many time...till
recently. So I don't know what's caused this in the first place.