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This is not the first time I've seen a problem reported with the C300 media.
Is this an issue across all systems? I've seen some posts that suggest it's mostly on Macs, then a few that say they have the problem on Windows. I'm running a late 2012 iMac on 10.8. We acquired the footage about three weeks ago, so I triend it out on CS6 and encountered the same problem, but decided to not dive into fixing it since CC was releasing soon. Unfortunetally the problem carried over.
Hello - I realize this is an old thread, but I've been struggling with the same problems tonight, I've been looking everywhere for an answer, couldn't find one, and I just figured it out.
The problem: My most recent C300 footage would only show up in Premiere CS6's media browser as "File Directory" material. The "Canon XF" option was greyed out, preventing me from importing clips in the easy and proper way.
The solution: After LOTS of trial and error, I realized that the I had changed the 2 letter prefix on the clip information in my C300 itself! I switched that prefix from "AA" to "CH" (the first two letters of my business). I made the change so that my footage would be easily identifiable in multicam shoots. Bad idea. It turns out that this was the source of my problem! Changing the camera settings back to an "AA" prefix on all my clips allowed me to again ingest my footage properly through the "Canon XF" option in media browser.
Then, I duplicated a previously imported (and non-media browser friendly) card that had the "CH" prefix. I went into the folder and file structure and replaced every "CH" with "AA", and wouldn't you know, that card became readable as "Canon XF" material in Premiere. Make changes to your media at your own risk however. I made sure I had triplicate backups before I tried it.
Hope this helps someone!
I am having the same problem with C300 Media. In the camera clips are set to start with the letter "A" instead of "AA" and Premiere does not recognize the file structure as C300. Any workaround other than renaming them all?
I would file a bug report, but that part of the site appears to be down.
I will step in here... my main problem with c300 footage has always been the broken down clips, aka aa17001 which turns into aa17002 when it reaches its data/length limit. Those 17002 files - when played back, show the aa17001 and have its timecode. So far the only stable solution i have found is to delete every .xml,.cif and .sif in the folder tree, start a new project - i then have no problem importing the files.
My 2 cents.
I am experiencing the same problem with C300 footage trying to ingest into Prelude. The Prefix on my footage was also changed from the default to a custom two-letter prefix. I tried duplicating and renaming all of the files and I also tried deleting the xml, cif and sif files from one folder but it didn't make a difference. Prelude still does not recognize the canon C300 directory structure.
I reported the bug to the Adobe site.
Thanks for reporting that. Did you copy the entire card to the HD before attempting to ingest?
Yes, I copied the entire card so the file structure remained intact.