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1. Re: Why aren't my pages made with Muse 4.0 opening in Muse 5.0?
Zak Williamson (Adobe) Jun 22, 2013 9:21 PM (in response to Dimp88)A screenshot of the error would be helpful.
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2. Re: Why aren't my pages made with Muse 4.0 opening in Muse 5.0?
Dimp88 Jun 23, 2013 6:22 AM (in response to Dimp88)Zak,
Here's the text of the Problem Details and System Configuration that pops up when my Muse 5.0 crashes after I try to open any Muse page I've made before I upgraded to Muse 5.0:
Process: Adobe Muse [2337] Path: /Applications/Adobe Muse.app/Contents/MacOS/Adobe Muse Identifier: AdobeMuse Version: 5.0.704 (???) Code Type: X86 (Native) Parent Process: launchd [116]
Date/Time: 2013-06-23 08:17:00.387 -0500 OS Version: Mac OS X 10.6.8 (10K549) Report Version: 6
Interval Since Last Report: 378382 sec Crashes Since Last Report: 12 Per-App Interval Since Last Report: 3592 sec
Per-App Crashes Since Last Report: 11
Anonymous UUID: 2238C2B3-8715-46FE-BA42-5127282ECC5E Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000003f800004
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.adobe.AIR 0x02fd46dc 0x2d5b000 + 2594524 1 ??? 0x20b25672 0 + 548558450 2 ??? 0x20b25d64 0 + 548560228 3 ??? 0x20b25f28 0 + 548560680 4 ??? 0x211fb4b0 0 + 555726000 5 com.adobe.AIR 0x02ee9e0f 0x2d5b000 + 1633807 6 ??? 0x1d5ffbb9 0 + 492829625 7 ??? 0x1d60064f 0 + 492832335 8 ??? 0x1d602c74 0 + 492842100 9 ??? 0x20b2691c 0 + 548563228 10 ??? 0x1fedcfa8 0 + 535678888 11 ??? 0x208fab85 0 + 546286469 12 ??? 0x209ee7fe 0 + 547284990 13 ??? 0x209ee724 0 + 547284772 14 com.adobe.AIR 0x02fc005e 0x2d5b000 + 2510942 15 ??? 0x1fedb045 0 + 535670853 16 ??? 0x1fee3a75 0 + 535706229 17 ??? 0x1fee3f94 0 + 535707540 18 ??? 0x1fee4130 0 + 535707952 19 ??? 0x1fee4388 0 + 535708552 20 ??? 0x1d602e4c 0 + 492842572 21 ??? 0x20b2691c 0 + 548563228 22 ??? 0x1fedcfa8 0 + 535678888 23 ??? 0x208fab85 0 + 546286469 24 ??? 0x209ee7fe 0 + 547284990 25 ??? 0x209ee724 0 + 547284772 26 com.adobe.AIR 0x02fc005e 0x2d5b000 + 2510942 27 ??? 0x1fedd5be 0 + 535680446 28 ??? 0x1fedda60 0 + 535681632 29 ??? 0x211f7e98 0 + 555712152 30 ??? 0x1fee33c7 0 + 535704519 31 ??? 0x1fee38d8 0 + 535705816 32 ??? 0x1fee3a16 0 + 535706134 33 ??? 0x1fee3f94 0 + 535707540 34 ??? 0x1fee4130 0 + 535707952 35 ??? 0x1fee4388 0 + 535708552 36 ??? 0x1d602e4c 0 + 492842572 37 ??? 0x1fb01b1f 0 + 531634975 38 ??? 0x1fee19b1 0 + 535697841 39 ??? 0x1fee1aa7 0 + 535698087 40 ??? 0x1fee1be8 0 + 535698408 41 ??? 0x1fee1e98 0 + 535699096 42 ??? 0x1fee3f94 0 + 535707540 43 ??? 0x1fee4130 0 + 535707952 44 ??? 0x1d602e4c 0 + 492842572 45 ??? 0x1fb01b1f 0 + 531634975 46 ??? 0x1fee19b1 0 + 535697841 47 ??? 0x1fee1aa7 0 + 535698087 48 ??? 0x1fee1be8 0 + 535698408 49 ??? 0x1fee1e98 0 + 535699096 50 ??? 0x1fee3e58 0 + 535707224 51 ??? 0x1fee3f94 0 + 535707540 52 ??? 0x1fee4130 0 + 535707952 53 ??? 0x1fee4388 0 + 535708552 54 ??? 0x1d602e4c 0 + 492842572 55 ??? 0x20b2691c 0 + 548563228 56 ??? 0x20b28d0d 0 + 548572429 57 ??? 0x20b28fc1 0 + 548573121 58 ??? 0x1d602e4c 0 + 492842572 59 ??? 0x1d603217 0 + 492843543 60 ??? 0x1d60654a 0 + 492856650 61 ??? 0x1d60eccc 0 + 492891340 62 ??? 0x1f7e72e7 0 + 528380647 63 ??? 0x1db8502d 0 + 498618413 64 ??? 0x1d56e999 0 + 492235161 65 ??? 0x1d56ee3f 0 + 492236351 66 ??? 0x34e29c90 0 + 887266448 67 com.adobe.AIR 0x0314acb4 0x2d5b000 + 4127924 68 com.adobe.AIR 0x03145d87 0x2d5b000 + 4107655 69 com.adobe.AIR 0x0314a877 0x2d5b000 + 4126839 70 com.adobe.AIR 0x031671d5 0x2d5b000 + 4243925 71 com.adobe.AIR 0x03163cba 0x2d5b000 + 4230330 72 com.adobe.AIR 0x03462af7 0x2d5b000 + 7371511 73 com.adobe.AIR 0x03464874 0x2d5b000 + 7379060 74 com.adobe.AIR 0x03209b49 0x2d5b000 + 4909897 75 com.adobe.AIR 0x0320af6f 0x2d5b000 + 4915055 76 com.apple.CoreFoundation 0x9935c42b __CFRunLoopDoSources0 + 1563 77 com.apple.CoreFoundation 0x99359eef __CFRunLoopRun + 1071 78 com.apple.CoreFoundation 0x993593c4 CFRunLoopRunSpecific + 452 79 com.apple.CoreFoundation 0x993591f1 CFRunLoopRunInMode + 97 80 com.apple.HIToolbox 0x99eb2d60 RunCurrentEventLoopInMode + 392 81 com.apple.HIToolbox 0x99eb2b17 ReceiveNextEventCommon + 354 82 com.apple.HIToolbox 0x99eb299c BlockUntilNextEventMatchingListInMode + 81 83 com.apple.AppKit 0x978f4595 _DPSNextEvent + 847 84 com.apple.AppKit 0x978f3dd6 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156 85 com.apple.AppKit 0x978b61f3 -[NSApplication run] + 821 86 com.adobe.AIR 0x02d64fbe 0x2d5b000 + 40894 87 com.adobe.AIR 0x02d65304 0x2d5b000 + 41732 88 AdobeMuse 0x00002f8f start + 2567 89 AdobeMuse 0x000025bd start + 53 Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x94d40382 kevent + 10 1 libSystem.B.dylib 0x94d40a9c _dispatch_mgr_invoke + 215 2 libSystem.B.dylib 0x94d3ff59 _dispatch_queue_invoke + 163 3 libSystem.B.dylib 0x94d3fcfe _dispatch_worker_thread2 + 240 4 libSystem.B.dylib 0x94d3f781 _pthread_wqthread + 390 5 libSystem.B.dylib 0x94d3f5c6 start_wqthread + 30 Thread 2:
0 libSystem.B.dylib 0x94d47aa2 __semwait_signal + 10 1 libSystem.B.dylib 0x94d4775e _pthread_cond_wait + 1191 2 libSystem.B.dylib 0x94d493f8 pthread_cond_wait$UNIX2003 + 73 3 com.adobe.AIR 0x03272237 0x2d5b000 + 5337655 4 com.adobe.AIR 0x030a579c 0x2d5b000 + 3450780 5 com.adobe.AIR 0x03272351 0x2d5b000 + 5337937 6 com.adobe.AIR 0x032723cb 0x2d5b000 + 5338059 7 com.adobe.AIR 0x03272466 0x2d5b000 + 5338214 8 libSystem.B.dylib 0x94d47259 _pthread_start + 345 9 libSystem.B.dylib 0x94d470de thread_start + 34 Thread 3:
0 libSystem.B.dylib 0x94d47aa2 __semwait_signal + 10 1 libSystem.B.dylib 0x94d4775e _pthread_cond_wait + 1191 2 libSystem.B.dylib 0x94d493f8 pthread_cond_wait$UNIX2003 + 73 3 com.adobe.AIR 0x03272237 0x2d5b000 + 5337655 4 com.adobe.AIR 0x030a579c 0x2d5b000 + 3450780 5 com.adobe.AIR 0x03272351 0x2d5b000 + 5337937 6 com.adobe.AIR 0x032723cb 0x2d5b000 + 5338059 7 com.adobe.AIR 0x03272466 0x2d5b000 + 5338214 8 libSystem.B.dylib 0x94d47259 _pthread_start + 345 9 libSystem.B.dylib 0x94d470de thread_start + 34 Thread 4:
0 libSystem.B.dylib 0x94d47aa2 __semwait_signal + 10 1 libSystem.B.dylib 0x94d4775e _pthread_cond_wait + 1191 2 libSystem.B.dylib 0x94d493f8 pthread_cond_wait$UNIX2003 + 73 3 com.adobe.AIR 0x03272237 0x2d5b000 + 5337655 4 com.adobe.AIR 0x030a579c 0x2d5b000 + 3450780 5 com.adobe.AIR 0x03272351 0x2d5b000 + 5337937 6 com.adobe.AIR 0x032723cb 0x2d5b000 + 5338059 7 com.adobe.AIR 0x03272466 0x2d5b000 + 5338214 8 libSystem.B.dylib 0x94d47259 _pthread_start + 345 9 libSystem.B.dylib 0x94d470de thread_start + 34 Thread 5:
0 libSystem.B.dylib 0x94d47aa2 __semwait_signal + 10 1 libSystem.B.dylib 0x94d4775e _pthread_cond_wait + 1191 2 libSystem.B.dylib 0x94d493f8 pthread_cond_wait$UNIX2003 + 73 3 com.adobe.AIR 0x03272237 0x2d5b000 + 5337655 4 com.adobe.AIR 0x030a579c 0x2d5b000 + 3450780 5 com.adobe.AIR 0x03272351 0x2d5b000 + 5337937 6 com.adobe.AIR 0x032723cb 0x2d5b000 + 5338059 7 com.adobe.AIR 0x03272466 0x2d5b000 + 5338214 8 libSystem.B.dylib 0x94d47259 _pthread_start + 345 9 libSystem.B.dylib 0x94d470de thread_start + 34 Thread 6:
0 libSystem.B.dylib 0x94d47aa2 __semwait_signal + 10 1 libSystem.B.dylib 0x94d739c5 nanosleep$UNIX2003 + 188 2 com.adobe.AIR 0x032722e2 0x2d5b000 + 5337826 3 com.adobe.AIR 0x030fb469 0x2d5b000 + 3802217 4 com.adobe.AIR 0x030fb486 0x2d5b000 + 3802246 5 com.adobe.AIR 0x03272351 0x2d5b000 + 5337937 6 com.adobe.AIR 0x032723cb 0x2d5b000 + 5338059 7 com.adobe.AIR 0x03272466 0x2d5b000 + 5338214 8 libSystem.B.dylib 0x94d47259 _pthread_start + 345 9 libSystem.B.dylib 0x94d470de thread_start + 34 Thread 7:
0 libSystem.B.dylib 0x94d47aa2 __semwait_signal + 10 1 libSystem.B.dylib 0x94d4775e _pthread_cond_wait + 1191 2 libSystem.B.dylib 0x94d472b1 pthread_cond_timedwait$UNIX2003 + 72 3 com.adobe.AIR 0x03272263 0x2d5b000 + 5337699 4 com.adobe.AIR 0x032b8092 0x2d5b000 + 5623954 5 com.adobe.AIR 0x03272351 0x2d5b000 + 5337937 6 com.adobe.AIR 0x032723cb 0x2d5b000 + 5338059 7 com.adobe.AIR 0x03272466 0x2d5b000 + 5338214 8 libSystem.B.dylib 0x94d47259 _pthread_start + 345 9 libSystem.B.dylib 0x94d470de thread_start + 34 Thread 8:
0 libSystem.B.dylib 0x94d47aa2 __semwait_signal + 10 1 libSystem.B.dylib 0x94d4775e _pthread_cond_wait + 1191 2 libSystem.B.dylib 0x94d472b1 pthread_cond_timedwait$UNIX2003 + 72 3 com.adobe.AIR 0x03272263 0x2d5b000 + 5337699 4 com.adobe.AIR 0x0344b72d 0x2d5b000 + 7276333 5 com.adobe.AIR 0x03272351 0x2d5b000 + 5337937 6 com.adobe.AIR 0x032723cb 0x2d5b000 + 5338059 7 com.adobe.AIR 0x03272466 0x2d5b000 + 5338214 8 libSystem.B.dylib 0x94d47259 _pthread_start + 345 9 libSystem.B.dylib 0x94d470de thread_start + 34 Thread 9: JavaScriptCore: FastMalloc scavenger
0 libSystem.B.dylib 0x94d47aa2 __semwait_signal + 10 1 libSystem.B.dylib 0x94d4775e _pthread_cond_wait + 1191 2 libSystem.B.dylib 0x94d493f8 pthread_cond_wait$UNIX2003 + 73 3 WebKit.dylib 0x1de068c3 WebKitGetAPI + 1401461 4 WebKit.dylib 0x1de06931 WebKitGetAPI + 1401571 5 libSystem.B.dylib 0x94d47259 _pthread_start + 345 6 libSystem.B.dylib 0x94d470de thread_start + 34 Thread 10:
0 libSystem.B.dylib 0x94d19afa mach_msg_trap + 10 1 libSystem.B.dylib 0x94d1a267 mach_msg + 68 2 com.apple.CoreFoundation 0x9935a2df __CFRunLoopRun + 2079 3 com.apple.CoreFoundation 0x993593c4 CFRunLoopRunSpecific + 452 4 com.apple.CoreFoundation 0x993591f1 CFRunLoopRunInMode + 97 5 com.apple.Foundation 0x9181c224 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 329 6 com.apple.Foundation 0x917e34c4 -[NSThread main] + 45 7 com.apple.Foundation 0x917e3474 __NSThread__main__ + 1499 8 libSystem.B.dylib 0x94d47259 _pthread_start + 345 9 libSystem.B.dylib 0x94d470de thread_start + 34 Thread 11: com.apple.CFSocket.private
0 libSystem.B.dylib 0x94d38ac6 select$DARWIN_EXTSN + 10 1 com.apple.CoreFoundation 0x99399c53 __CFSocketManager + 1091 2 libSystem.B.dylib 0x94d47259 _pthread_start + 345 3 libSystem.B.dylib 0x94d470de thread_start + 34 Thread 12:
0 libSystem.B.dylib 0x94d47aa2 __semwait_signal + 10 1 libSystem.B.dylib 0x94d4775e _pthread_cond_wait + 1191 2 libSystem.B.dylib 0x94d493f8 pthread_cond_wait$UNIX2003 + 73 3 com.adobe.AIR 0x03272237 0x2d5b000 + 5337655 4 com.adobe.AIR 0x033d1c8c 0x2d5b000 + 6777996 5 com.adobe.AIR 0x033d1cb9 0x2d5b000 + 6778041 6 com.adobe.AIR 0x03272351 0x2d5b000 + 5337937 7 com.adobe.AIR 0x032723cb 0x2d5b000 + 5338059 8 com.adobe.AIR 0x03272466 0x2d5b000 + 5338214 9 libSystem.B.dylib 0x94d47259 _pthread_start + 345 10 libSystem.B.dylib 0x94d470de thread_start + 34 Thread 13:
0 libSystem.B.dylib 0x94d47aa2 __semwait_signal + 10 1 libSystem.B.dylib 0x94d4775e _pthread_cond_wait + 1191 2 libSystem.B.dylib 0x94d493f8 pthread_cond_wait$UNIX2003 + 73 3 com.adobe.AIR 0x03272237 0x2d5b000 + 5337655 4 com.adobe.AIR 0x033d1c8c 0x2d5b000 + 6777996 5 com.adobe.AIR 0x033d1cb9 0x2d5b000 + 6778041 6 com.adobe.AIR 0x03272351 0x2d5b000 + 5337937 7 com.adobe.AIR 0x032723cb 0x2d5b000 + 5338059 8 com.adobe.AIR 0x03272466 0x2d5b000 + 5338214 9 libSystem.B.dylib 0x94d47259 _pthread_start + 345 10 libSystem.B.dylib 0x94d470de thread_start + 34 Thread 14:
0 libSystem.B.dylib 0x94d47aa2 __semwait_signal + 10 1 libSystem.B.dylib 0x94d4775e _pthread_cond_wait + 1191 2 libSystem.B.dylib 0x94d493f8 pthread_cond_wait$UNIX2003 + 73 3 com.adobe.AIR 0x03272237 0x2d5b000 + 5337655 4 com.adobe.AIR 0x033d1c8c 0x2d5b000 + 6777996 5 com.adobe.AIR 0x033d1cb9 0x2d5b000 + 6778041 6 com.adobe.AIR 0x03272351 0x2d5b000 + 5337937 7 com.adobe.AIR 0x032723cb 0x2d5b000 + 5338059 8 com.adobe.AIR 0x03272466 0x2d5b000 + 5338214 9 libSystem.B.dylib 0x94d47259 _pthread_start + 345 10 libSystem.B.dylib 0x94d470de thread_start + 34 Thread 15:
0 libSystem.B.dylib 0x94d47aa2 __semwait_signal + 10 1 libSystem.B.dylib 0x94d4775e _pthread_cond_wait + 1191 2 libSystem.B.dylib 0x94d493f8 pthread_cond_wait$UNIX2003 + 73 3 com.adobe.AIR 0x03272237 0x2d5b000 + 5337655 4 com.adobe.AIR 0x033d1c8c 0x2d5b000 + 6777996 5 com.adobe.AIR 0x033d1cb9 0x2d5b000 + 6778041 6 com.adobe.AIR 0x03272351 0x2d5b000 + 5337937 7 com.adobe.AIR 0x032723cb 0x2d5b000 + 5338059 8 com.adobe.AIR 0x03272466 0x2d5b000 + 5338214 9 libSystem.B.dylib 0x94d47259 _pthread_start + 345 10 libSystem.B.dylib 0x94d470de thread_start + 34 Thread 16:
0 libSystem.B.dylib 0x94d9231e accept$UNIX2003 + 10 1 com.adobe.AIR 0x03275286 0x2d5b000 + 5350022 2 com.adobe.AIR 0x033c8d10 0x2d5b000 + 6741264 3 com.adobe.AIR 0x033c8d8a 0x2d5b000 + 6741386 4 com.adobe.AIR 0x03272351 0x2d5b000 + 5337937 5 com.adobe.AIR 0x032723cb 0x2d5b000 + 5338059 6 com.adobe.AIR 0x03272466 0x2d5b000 + 5338214 7 libSystem.B.dylib 0x94d47259 _pthread_start + 345 8 libSystem.B.dylib 0x94d470de thread_start + 34 Thread 17:
0 libSystem.B.dylib 0x94d19afa mach_msg_trap + 10 1 libSystem.B.dylib 0x94d1a267 mach_msg + 68 2 com.apple.CoreFoundation 0x9935a2df __CFRunLoopRun + 2079 3 com.apple.CoreFoundation 0x993593c4 CFRunLoopRunSpecific + 452 4 com.apple.CoreFoundation 0x9935f304 CFRunLoopRun + 84 5 com.apple.DesktopServices 0x92914b3d TSystemNotificationTask::SystemNotificationTaskProc(void*) + 643 6 ...ple.CoreServices.CarbonCore 0x9256a54a PrivateMPEntryPoint + 68 7 libSystem.B.dylib 0x94d47259 _pthread_start + 345 8 libSystem.B.dylib 0x94d470de thread_start + 34 Thread 18:
0 libSystem.B.dylib 0x94d3f412 __workq_kernreturn + 10 1 libSystem.B.dylib 0x94d3f9a8 _pthread_wqthread + 941 2 libSystem.B.dylib 0x94d3f5c6 start_wqthread + 30 Thread 19:
0 libSystem.B.dylib 0x94d3f412 __workq_kernreturn + 10 1 libSystem.B.dylib 0x94d3f9a8 _pthread_wqthread + 941 2 libSystem.B.dylib 0x94d3f5c6 start_wqthread + 30 Thread 20:
0 libSystem.B.dylib 0x94d19b5a semaphore_timedwait_signal_trap + 10 1 libSystem.B.dylib 0x94d476e1 _pthread_cond_wait + 1066 2 libSystem.B.dylib 0x94d765a8 pthread_cond_timedwait_relative_np + 47 3 com.adobe.AIR 0x030e38f4 0x2d5b000 + 3705076 4 com.adobe.AIR 0x030a435e 0x2d5b000 + 3445598 5 com.adobe.AIR 0x030a44e0 0x2d5b000 + 3445984 6 com.adobe.AIR 0x03272351 0x2d5b000 + 5337937 7 com.adobe.AIR 0x032723cb 0x2d5b000 + 5338059 8 com.adobe.AIR 0x03272466 0x2d5b000 + 5338214 9 libSystem.B.dylib 0x94d47259 _pthread_start + 345 10 libSystem.B.dylib 0x94d470de thread_start + 34 Thread 21:
0 libSystem.B.dylib 0x94d19b5a semaphore_timedwait_signal_trap + 10 1 libSystem.B.dylib 0x94d476e1 _pthread_cond_wait + 1066 2 libSystem.B.dylib 0x94d765a8 pthread_cond_timedwait_relative_np + 47 3 com.adobe.AIR 0x030e38f4 0x2d5b000 + 3705076 4 com.adobe.AIR 0x030a435e 0x2d5b000 + 3445598 5 com.adobe.AIR 0x030a44e0 0x2d5b000 + 3445984 6 com.adobe.AIR 0x03272351 0x2d5b000 + 5337937 7 com.adobe.AIR 0x032723cb 0x2d5b000 + 5338059 8 com.adobe.AIR 0x03272466 0x2d5b000 + 5338214 9 libSystem.B.dylib 0x94d47259 _pthread_start + 345 10 libSystem.B.dylib 0x94d470de thread_start + 34 Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x2224693c ebx: 0x222468b0 ecx: 0xbfffadb8 edx: 0x3f800000
edi: 0x05010400 esi: 0x3f800000 ebp: 0xbfffad38 esp: 0xbfffacf0
ss: 0x00000023 efl: 0x00010206 eip: 0x02fd46dc cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x3f800004
Binary Images:
0x1000 - 0x6ff7 +AdobeMuse 5.0.704 (???) <0A87B357-0D94-8006-FA4C-C9A78864BCCE> /Applications/Adobe Muse.app/Contents/MacOS/Adobe Muse 0xb1000 - 0xb5ff3 com.apple.audio.AudioIPCPlugIn 1.1.6 (1.1.6) <E9CB576C-283B-1DB2-0C69-E7C914BD7922> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugIn.bundle/C ontents/MacOS/AudioIPCPlugIn 0xba000 - 0xc0ff7 com.apple.audio.AppleHDAHALPlugIn 2.0.8 (2.0.8f3) <EA52F230-DCA1-316F-B0FE-2D098533B978> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bundle/Conten ts/MacOS/AppleHDAHALPlugIn 0x2d5b000 - 0x4590fcb +com.adobe.AIR ??? (3.6.0.5970) <1953D72E-FB0E-3923-D7CE-63DE5F64AAEB> /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR
0x48f0000 - 0x48f4ff3 +com.adobe.OOBELibANE 1.0 (1) <DE7B0DA4-FCEF-3847-9A91-6AC486346269> /Applications/Adobe Muse.app/Contents/Resources/META-INF/AIR/extensions/com.adobe.oobelib.extensions/META-INF /ANE/MacOS-x86/OOBELibANE.framework/OOBELibANE
0x18a76000 - 0x18a7aff7 +com.adobe.IMSLibANE 1.0 (1) <B30EB91C-AFFD-3305-A19A-0DCCF4C6516E> /Applications/Adobe Muse.app/Contents/Resources/META-INF/AIR/extensions/com.adobe.ims.extensions/META-INF/ANE /MacOS-x86/IMSLibANE.framework/IMSLibANE
0x1b118000 - 0x1b11cff7 com.apple.qldisplay.Generic 2.3 (327.7) <4365AE77-4E34-FB81-0FA8-5A11603286B9> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.framework/V ersions/A/Resources/DisplayBundles/Generic.qldisplay/Contents/MacOS/Generic
0x1dcaa000 - 0x1e2aafeb +WebKit.dylib ??? (???) <87A67720-BA09-86BE-9D78-C4628C20A392> /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/WebKit.dylib
0x1ec80000 - 0x1ecf2fef +adobe_caps.dylib ??? (???) <A6BBF28A-D750-B2A6-219D-3F614266BFFA> /Applications/Adobe Muse.app/Contents/Resources/META-INF/AIR/extensions/com.adobe.oobelib.extensions/META-INF /ANE/MacOS-x86/OOBELibANE.framework/Versions/A/Libraries/adobe_caps.dylib
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3. Re: Why aren't my pages made with Muse 4.0 opening in Muse 5.0?
Zak Williamson (Adobe) Jun 23, 2013 6:46 AM (in response to Dimp88)Thank you. The crash report is very helpful. You have an old version of Adobe AIR which is causing this crash. Please go to http://get.adobe.com/air and update to the latest version.
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4. Re: Why aren't my pages made with Muse 4.0 opening in Muse 5.0?
Dimp88 Jun 23, 2013 8:54 AM (in response to Zak Williamson (Adobe))Zak,
Updating my Adobe Air did enable my previously made Muse pages to open in Muse 5.0. However, it crashed one time since I updated my Adobe Air while I was clicking on previously made Muse pages to see if they were still functioning. It's hasn't crashed so far since that one time.
But, now another problem has arised. The text tool in Muse 5.0 won't change from the create a text box icon to allow me to edit the already existing text in the pages I created with the previous version of Muse. I can't place the text tool at any point in my body of existing text to highlight any of the text to edit it or delete it since the text box tool won't change from the create a text box icon. The only way I can edit existing text is to use the arrow keys on my laptop to manuver the flashing cursor to the point in a body of text where I need to edit while the text tool remains as the create a text box icon, then I have to press the delete button to do a backspace delete for every single charactor of text I want to delete. And although I can use the arrow keys to move the flashing cursor, once I get the cursor to where I need it in my body of text, I can't drag to highlight any text to delete it, resize it or change it's style or color. I'm using a MacBook Pro running OS X 10.6.8 with a 2.3 GHz Intel Core i5
Is there a solution for this?
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5. Re: Why aren't my pages made with Muse 4.0 opening in Muse 5.0?
Zak Williamson (Adobe) Jun 23, 2013 2:08 PM (in response to Dimp88)It would be helpful if you could send me (as muse-support@adobe.com) the MuseLog.txt file from your Documents folder. It should have a record of what error you encountered after the AIR update. I assume this was an error within Muse and not an Apple Crash Report dialog?
As for the Text tool behavior, it sounds like there's another text frame (possibly an empty one) on top of the text frame you're trying to edit? If you click on where you're attempting to click and insertion point with the Text tool with the Pointer tool, what selects?
You may also want to choose Object > Unlock All on Page to make sure there aren't any locked page items interferring with your attempts at text selection.
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6. Re: Why aren't my pages made with Muse 4.0 opening in Muse 5.0?
Dimp88 Jun 23, 2013 5:00 PM (in response to Zak Williamson (Adobe))I chose the Object>Bring Forward after selecting the text box I was having trouble editing. Bringing forward the text box I made with the version of Muse prior to Muse 5.0 sloved the problem I was having with editing the text. However, it didn't appear as if there was anything layered on top of the text box. But, I designed that particular Muse document a while ago, so I don't quite remember all I did to create it.
Anyway, I emailed you my MuseLog.txtfile. for your review. So far my Muse 5.0 hasn't crashed anymore, but I still have several Muse documents to open with Muse 5.0 that I made with the version of Muse prior to Muse 5.0, hopefully it won't crash anymore and now I known how to fix any text editing problems I might run into.
Therefore, as of now, everything seems OK wth my upgrading to Muse 5.0.
Thanks!


