I am unable to open canon 6d raw files w/ elements 11. It seems that camera raw 220.127.116.114 is installed. I tried to update and nothing happens.Any help please?
How are you trying to update? Help>Updates in the editor?
Sometimes the Adobe servers can get busy; so try again from Expert Mode:
Help >> Updates
You should be able to select ACR 7.4 (see image) and then click the update button.
Still trying from editor and no luck
Retrieving data ...