28 Replies Latest reply: Jun 26, 2013 10:54 AM by the_wine_snob RSS

    No Sound from Audio

    David Ray Mitchell

      I am importing .avi files. The clips have sound associated with them when played back on Windows Media Player, but when I import clips into a PE11 project there is no sound. When I drag a clip into the timeline the Audio1 track appears to show that audio is present but there is no sound. Any thoughts or suggestions much appreciated.

        • 1. Re: No Sound from Audio
          Steve Grisetti MVP

          AVIs can use any of thousands of audio and video codecs, only a few of which are compatible with video editors.

           

          Is this AVI captured from a miniDV camcorder over a FireWire connection?

           

          if it's from any other source, or from a FRAPS or conversion program, you'll need to open the file in a program like G Spot Video Codec or Media Info and list the audio and video codec, frame rate and resolution it displays.

          • 2. Re: No Sound from Audio
            John T Smith MVP

            Read Bill Hunt on a file type as WRAPPER http://forums.adobe.com/thread/440037

            What is a CODEC... a Primer http://forums.adobe.com/thread/546811

            What CODEC is INSIDE that file? http://forums.adobe.com/thread/440037

            .

            Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing

            http://forums.adobe.com/thread/592070?tstart=30

            .

            For PC http://mediainfo.sourceforge.net/en or http://www.headbands.com/gspot/

            • 3. Re: No Sound from Audio
              the_wine_snob Community Member

              I strongly suggest, that for the first step in the troubleshooting, you take Steve's advice of using a utility like G-Spot, or MediaInfo (links in the first article, that John T. links to), and report on what the Audio is.

               

              Next, on the Audio Stream in your Clip, there is a little orange/yellow line (the "rubberband"), that by default, will be showing Volume for the Audio portion. Is that line up near the top of that Clip? Also, when you zoom on the Timeline, do you see the Audio's Waveform display?

               

              Then, open the Audio Mixer, and check that that Audio Track is not Muted, or has its slider attenuated to greatly reduce the Volume.

               

              Last, I would Import a "known good" Audio file, maybe one of the system WAV files, and test that you can hear that in PrE. If not, then you will probably need to make adjustments to the program's Preferences to get Audio playback.

               

              Good luck,

               

              Hunt

              • 4. Re: No Sound from Audio
                David Ray Mitchell Community Member

                Thanks to Steve and others who responded so promptly, I'll do some further investigation into file properties.

                 

                The files I am using are from miniDV camcorder via firewire to a laptop with a firewire connection.  The files are then transfered to a new desktop via an external hard drive. (I missed that the new machine didnot include a firewire port)

                I'm using Videostudio (Ulead/Corel) to capture on the laptop, but have just purchased PE11 for the new desktop.

                • 5. Re: No Sound from Audio
                  A.T. Romano Community Member

                  David Ray Mitchell,

                   

                  From what you wrote, it sounds like you are putting DV AVI Standard or Standard Widescreen Timeline expert view. DV AVI has been a native format for Premiere Elements so I am surprised to learn of your issue.

                   

                  Have you gone through the program's audio settings (Audio Hardware/ASIO) under settings as well as the Playback Settings accessed by right clicking the Monitor? Also, have you checked the Volume setting under Adust/Adjustments/Volume and Audio Mixer?

                   

                  Are you getting sound for video/audio files other than these DV AVI files?

                   

                  ATR

                  • 6. Re: No Sound from Audio
                    David Ray Mitchell Community Member

                    Downloaded Gspot and analysed some sample files and had the result"CODEC Installed" for video & Audio but no identification given for the Audio CODEC.

                     

                    WAV file works without any problem.

                     

                    No sign of a waveform in the Audio1 track & have played with various settings on the volume in the mixer

                     

                    Screen shot of a test project with Gspot result is attached.

                     

                    Thanks for the advise so far, but would appreciate any further thoughts

                     

                    Screenshot.jpg

                    • 7. Re: No Sound from Audio
                      David Ray Mitchell Community Member

                      Have found playback settings but where do I find the program audio settings?

                      • 8. Re: No Sound from Audio
                        A.T. Romano Community Member

                        David Ray Mitchell

                         

                        The DV AVI type 1 caught my attention in your gspot readout. Premiere Elements works with DV AVI Type 2 but can work with DV AVI Type 1 most of the time. I am wondering if this is one of those times.

                         

                        How about giving this a try. Download and install the free utlitity name DV Date and convert one of your .avi files into DV AVI type 2 and determine if that has any impact on your situation.

                        http://paul.glagla.free.fr/dvdate_en.htm

                         

                        If you want to check out the program's audio settings: Edit Menu/Preferences/Audio Hardware and click on ASIO.

                         

                        I have not used DV DATE in a while so let me go check that out. I still have it installed on my computer.

                         

                        ATR

                        • 9. Re: No Sound from Audio
                          the_wine_snob Community Member

                          That G-Spot could not find any Audio in that file is troublesome. That WMP plays the Audio is interesting too.

                           

                          Do not know exactly how the Corel program does the capture, but with miniDV tape via FireWire, it should be pretty standard PCM/WAV Audio @ 48KHz 16-bit, and that should play perfectly in PrE.

                           

                          Now, when you Import the file into PrE, the program will need to Conform the Audio to 32-bit floating point for accurate editing. This process creates the CFA (Conformed Audio) and PEK (Waveform Display) files. Obviously, you do not have a PEK file, or if so, then it is showing flatline, i.e. no Audio. This article goes into more detail: http://forums.adobe.com/message/3892177#3892177

                           

                          I would first check in the Project's Media Cache folder (located where you specified in Edit Preferences>Scratch Disks), to see if you have both a CFA and PEK file, with the same file name, as that of your Clip. If so, with PrE closed, Delete those two files. Launch PrE, and let it complete the regeneration of the CFA and PEK files. Note: if you do not see file extensions in Windows Explorer, you will need to turn file extension display ON, in Control Panel>Folder Options.

                           

                          Good luck,

                           

                          Hunt

                          • 10. Re: No Sound from Audio
                            A.T. Romano Community Member

                            Hunt

                             

                            It is disappointing that gspot gave no readout for audio when the DV AVI Type 1 was run through it. But, I suspect that you may be going down the wrong road with that one.

                             

                            Reason...

                             

                            I took a DV AVI Type 2 with sound into Premiere Elements 11 Windows.

                            Ran gspot, got a readout for both Audio and Video.

                             

                            Then I took the DV AVI Type 2 into DV Date and converted it to DV AVI Type 1.

                            When I ran that through gspot, there was no readout for Audio. The DV AVI Type 1 had sound at Windows Media Player playback.

                             

                            I took the DV AVI Type 1 .into Premiere Elements 11 and got play back of video and audio just fine.

                             

                            So, I have no evidence for DV AVI Type 1 not being compatible with Premiere Elements 11. And, I do not feel that the absence of the Audio data in David's and my case has hit the cause yet, including my idea of DV AVI Type 2 vs 1.

                             

                            ATR

                             

                            MediaInfo Readout

                            MediaInfo.JPG

                             

                            gspot readout

                             

                            gspot.JPG

                            • 11. Re: No Sound from Audio
                              the_wine_snob Community Member

                              Wonder if MediaInfo will get to the Audio in that problem file? I find that for many file formats, it does a better job "getting inside," than does G-Spot.

                               

                              Hunt

                              • 12. Re: No Sound from Audio
                                Steve Grisetti MVP

                                Meantime, I've NEVER heard of a miniDV camcorder producing incompatible video or audio when the video was captured over a FireWire connection by Premiere Elements.

                                 

                                It could be that capturing with VideoStudio is causing problems -- though miniDV capture is fairly universal and usually doesn't change the video or audio data in any way. Though I'd very much consider ATR's point that it's apparently being captured as Type 1 rather than the more universal Type 2. That can certainly be a major issue!

                                 

                                It might not -- but it can.

                                 

                                Have you tried recapturing any of this video with Premiere Elements (which catpures as Type 2) just to see if it is the problem?

                                • 13. Re: No Sound from Audio
                                  the_wine_snob Community Member

                                  Steve,

                                   

                                  I wonder if the issue could be with the program, used to do the Capture? Per David's Reply #4:

                                   

                                  I'm using Videostudio (Ulead/Corel) to capture on the laptop, but have just purchased PE11 for the new desktop.

                                  With a Capture via FireWire in PrE, I completely agree with you - never have seen any issue with either Video, or Audio, but I just do not know VideoStudio, and exactly what/how it Captures.

                                   

                                  Hunt

                                  • 14. Re: No Sound from Audio
                                    A.T. Romano Community Member

                                    SG

                                     

                                    I think that I have figured out where that DV AVI Type 1 is coming from....it is from the DV data capture firewire using Video Studio. That program gives the user a choice in the capture settings...DV Type 1 or DV Type 2. Apparently David is selecting DV Type 1. I would like to see that Video Studio capture firewire done with the DV Type 2 option instead of the DV Type 1.

                                    http://www.youtube.com/watch?v=xUjvGt9qiiU

                                     

                                    I did not realize that DV data could be captured via firewire as anything other than DV Type 2.

                                     

                                    Looking forward to ruling this factor in or out of the matter.

                                     

                                    ATR

                                    • 15. Re: No Sound from Audio
                                      Steve Grisetti MVP

                                      Good call, ATR!

                                      • 16. Re: No Sound from Audio
                                        David Ray Mitchell Community Member

                                        I've been away on business Monday and part of Tuesday but will investigate Video Studio settings this evening.

                                         

                                        Thanks for all the input so far.

                                         

                                        As I'm missing a firewire connection on my new machine is it possible to use a firewire/USB converter and input from the camera via a USB?

                                        • 17. Re: No Sound from Audio
                                          Steve Grisetti MVP

                                          No, that won't work. You'll need either a true FireWire port or a FireWire Express Card.

                                           

                                          Fortunately, on desktops, FireWire cards are cheap and easy to install.

                                          • 18. Re: No Sound from Audio
                                            Steve Grisetti MVP

                                            But another option is to download VirtualDub, a free video processor.

                                             

                                            If you open your Type 1 AVI in VirtualDub and just do a Save As, the program will save it as a Type 2 AVI.

                                             

                                            You can try this with one file to see if it fixes your audio issue.

                                            • 19. Re: No Sound from Audio
                                              A.T. Romano Community Member

                                              SG

                                               

                                              What would be the pros and cons of VirtualDub versus DV Date for the DV Type 1 to DV Type 2.

                                               

                                              Also, I would still like to see the results from David actually doing the DV data capture firewire from VIdeo Studio using its setting for DV Type 2 to make sure that there is nothing else going on when just this setting is changed from DV Type 1 to DV Type 2.

                                               

                                              ATR

                                              • 20. Re: No Sound from Audio
                                                Steve Grisetti MVP

                                                I don't know. I guess it's worth experimenting.

                                                 

                                                Although it would seem to me that there should be no difference whatsoever in using DV Date or VirtualDub to convert a type 1 AVI to a type 2.

                                                • 21. Re: No Sound from Audio
                                                  David Ray Mitchell Community Member

                                                  I have opened one of the original AVI files in VirtualDub, did a Save As and then imported in PE11; I now have sound.

                                                   

                                                  I will now go back and check Virtual Studio to see if I can capture as AVI type 2 and will report back.

                                                   

                                                  Thanks to all for your time to get to a result on this.

                                                   

                                                  David

                                                  • 22. Re: No Sound from Audio
                                                    David Ray Mitchell Community Member

                                                    Have now been back into Video Studio and carried out a test capture using the option for DV type2 format; I now have sound.

                                                     

                                                    Therefore both suggestions work (capture using DV type2 or conversion in VirtualDub)- Thanks for your assistance.

                                                     

                                                    David

                                                    • 23. Re: No Sound from Audio
                                                      the_wine_snob Community Member

                                                      Given the results of your tests (thanks for reporting them, by the way), I would suggest redoing the Capture to DV-AVI Type II. Conversions can cause other problems down the line. I use them sort of as a "last resort."

                                                       

                                                      Of course you have to weight the time to redo the Capture vs the time for conversion. Also, Virtual Dub is a respected program, and I do not recall reading of issues, when it is used, so you might be just fine.

                                                       

                                                      Good luck,

                                                       

                                                      Hunt

                                                       

                                                      [Edited to correct error in file format - DV-AVI Type II, rather than the originally stated MPEG-2 Type II.]

                                                       

                                                      Message was edited by: Bill Hunt

                                                      • 24. Re: No Sound from Audio
                                                        David Ray Mitchell Community Member

                                                        Again thanks to everyone who's helped on this, I've certainly learnt something about video file types and formats.

                                                         

                                                        I will probably recapture the video in the right format as this was an exercise to become familiar with PE11 and I have  more tapes to work through over the coming weeks/months.

                                                         

                                                        Regards

                                                         

                                                        David

                                                        • 25. Re: No Sound from Audio
                                                          A.T. Romano Community Member

                                                          David Ray Mitchell

                                                           

                                                          Thanks for the follow up and DV Type 2 choice for the DV data capture firewire.

                                                           

                                                          Have you seen the following online mini article on DV Type 1 and 2?

                                                          http://msdn.microsoft.com/en-us/library/windows/desktop/dd407250%28v=vs.85%29.aspx

                                                           

                                                          The DV Type 1 vs 2 issue popped up a few versions back when users could not use the Project Archiver Copy option to archive projects that had DV AVI type 1 in its Timeline. The answer was to convert from type 1 to 2. That is when I used DV Date for that conversion. As I recall, this particular issue disappeared in later versions. In these cases the DV AVI type 1 was coming from as exports from Windows Movie Maker for the most part.

                                                           

                                                          I have never used Virtual Dub for the conversion as suggested by SG, just DV Date. The DV Date was what I used for the Project Archiver issue.

                                                           

                                                          Continued success.

                                                           

                                                          ATR

                                                           

                                                           

                                                           

                                                          .

                                                          • 26. Re: No Sound from Audio
                                                            the_wine_snob Community Member

                                                            ATR,

                                                             

                                                            The DV Type 1 vs 2 issue popped up a few versions back when users could not use the Project Archiver Copy option to archive projects that had DV AVI type 1 in its Timeline.

                                                            That is useful info, and a problem that I do not recall reading about. Thanks.

                                                             

                                                            The biggest issue that I know of with Type I has been a propensity for the Audio to go OOS (Out Of Sync). As the non-Live, older version of Windows Movie Maker could only output Type I, that issue was seen with some regularity. Did not know about the Project Archiver issue.

                                                             

                                                            Hunt

                                                            • 27. Re: No Sound from Audio
                                                              nealeh Community Member

                                                              Bill Hunt wrote:

                                                               

                                                              As the non-Live, older version of Windows Movie Maker could only output Type I

                                                              Bill, there seems to be an inference there that the newer 'Live' version can output Type 2. The last time I used the Live version I thought they had completely removed DV-AVI output. Is my memory wrong or have they added it back?

                                                               

                                                              Cheers,
                                                              --
                                                              Neale
                                                              Insanity is hereditary, you get it from your children.

                                                              • 28. Re: No Sound from Audio
                                                                the_wine_snob Community Member

                                                                Neale,

                                                                 

                                                                That was not my intention. It is my understanding that the Live versions will only output to WMV.

                                                                 

                                                                In the non-Live versions, prior to WMM Live, one had WMV, or DV-AVI Type I, IIRC.

                                                                 

                                                                Usually, those DV-AVI Type I's Imported fine, but the Audio could then be OOS. Again, from memory, that OOS was static, so easily fixed, by nudging the Audio back into sync. I do not recall it being dynamic, which requires a bit more work.

                                                                 

                                                                Now, there could well be newer versions of WMM, that have added, or removed output options. I have not stayed current on what it can, and cannot do. You and others know that program, and their variations far better, than I do, so I am always ready to be corrected, or educated.

                                                                 

                                                                Thank you.

                                                                 

                                                                Hunt