2 Replies Latest reply on Jun 26, 2013 1:13 PM by rmclaug

    Adobe After Effects CS3 upgrade doesn't show as product purchased on "My Products and Services" page

    rmclaug

      Hi,

       

      I have purchased both Adobe Photoshop 6.00, a upgrade from it to Photoshop CS2, Adobe After Effects 8, and a upgrade from it to After Effects C3.  The Adobe Photoshop 6.00 shows up with its corresponding serial numberand the Photoshop CS2 upgrade shows up separtely with its serial number.  After Effects shows up as version 8 but has the serial number from the CS3 product and there is only one entry for it. 

       

      Did I lose my After Effects CS3 upgrade when I used it to get the discount for the Creative Cloud and that is why it is showing up as version 8?

       

      Thanks, Ron