Can you post a screenshot of the webpage or application manager that shows the issue?
my computer won't let me print screen but i click on download trial, my creative cloud pops up but there is no app for it... i even click on audio/video but it's not under that either.
To print screen on a Windows machine, you can hold down the shift key and press "print screen" on your keyboard. You can then paste this into any paint program and save as a web friendly format.
On the Mac, you would use a tool in Application->Utility called Grab.
In terms of your description, there is a possibility that you are trying to install on a computer that has a 32-bit operating system. In that situation, any program such as Premiere Pro, that is not able to run in 32-bit mode would not be listed.