Extension Manager CC won't launch

Hi mc051,

Do you use Active Directory? This is a known issue for user use Active Directory in a Domain, we will fix it in the coming update.

If NOT, please send Extension Manager log file to us, you can get logs by following steps:

Windows:

1. Generate "ExManCoreLibLog.YES" under "C:\Users\<user-name>\AppData\Roaming\Adobe\Extension Manager CC\Log";

2. Relaunch Extension Manager CC again;

3. You can find ExManCoreLibrary.log under "C:\Users\<user-name>\AppData\Roaming\Adobe\Extension Manager CC\Log"

Mac:

1. Generate "ExManCoreLibLog.YES" under "Users/<user-name>/Library/Application Support/Adobe/Extension Manager CC/Log"

2. Relaunch Extension Manager CC again;

3. You can find ExManCoreLibrary.log under "Users/<user-name>/Library/Application Support/Adobe/Extension Manager CC/Log"

Thanks

When do you expect the next update to release?

If you can't wait for the official patch which may be public next week, please send your mail address to exman.beijing@gmail.com, I will send the unoffficial patch to you.

Hi,

Please note that if you install this patch that your installation workflows in Adobe Exchange will not work until the next release of the panel. The date of this release has not been confirmed yet.

kind regards.

Lea