4 Replies Latest reply on Jul 10, 2013 1:46 AM by lesavage

    Extension Manager CC won't launch

    mc051 Level 1

      Hi,

       

      I download the Extension Manager CC to my PC desktop. When I try launching it both by either clicking on the icon for the app, or through the Adobe Exchange window in PSD CC, I get a message that says "Failed to initialize Extension Manager".

       

      When I click on 'OK' the app closes.

       

      I downloaded the app 3 times and still getting the same message. Before each additional download, I uninstalled the app from my PC.

       

      Thanks for your help,

      Mike