4 Replies Latest reply on Jul 10, 2013 1:46 AM by lesavage

    Extension Manager CC won't launch




      I download the Extension Manager CC to my PC desktop. When I try launching it both by either clicking on the icon for the app, or through the Adobe Exchange window in PSD CC, I get a message that says "Failed to initialize Extension Manager".


      When I click on 'OK' the app closes.


      I downloaded the app 3 times and still getting the same message. Before each additional download, I uninstalled the app from my PC.


      Thanks for your help,