7 Replies Latest reply: Jun 25, 2013 10:53 AM by denjolly RSS

    Why did adobe reader stop working online?


      Why has Adobe Reader just stop working on line, when I click on a page I just get a blank page no links no discription nothing?


      Per your site: "The upgade patch cannot be installed by the Windows Insaller service because the program to be upgaraded may be missing, or the upgrade patch may update a different version of the program. Verity that the program to be upgraded exist on your computer and that you have the correct upgrade patch."


      I have Adobe Reader XI yet no patch exist, and I still can not read documents online with my reader which I puchased from you 8 months ago. 
      What is happening?