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Double Adobe Updaters in my menubar, can't disable old one…

Explorer ,
Jun 24, 2013 Jun 24, 2013

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I have the new creative cloud menu item on my Mac. This is fine.

I also have the old adobe cs6 updater menu item on my mac. Normally I just open the CS6 Adobe Application Manager and disable it.

However if you try to open this file, it opens the new creative cloud updater, which OBVIOUSLY has no option to turn off this infernal old Adobe menu…

Help how can I get the double menu bar out now, that Adobe takes over the old app?

Screen Shot 2013-06-24 at 4.59.14 PM.png

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Adobe Employee ,
Jun 24, 2013 Jun 24, 2013

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If you log out and back in then the notification should be removed.

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Explorer ,
Jun 25, 2013 Jun 25, 2013

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No it doesn't stay gone. The old CS6 menu came back when I woke up my computer.

Can somebody at Adobe please help. Even if I have to force delete the CS6 updater from my computer. I want the icon gone from my menu bar even if it means I won't be old to update Adobe CS6 software in the future.

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Adobe Employee ,
Jun 25, 2013 Jun 25, 2013

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Have you applied the updates which you are being notified of?

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Explorer ,
Jun 25, 2013 Jun 25, 2013

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It didn't solve it… this however did… This is a workaround fix for anyone else with the same problem:

Choose Help>Updates… from Photoshop. Then choose preferences from the updater.

It will allow you back into the old updater…

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New Here ,
Jun 19, 2014 Jun 19, 2014

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I'm using the latest CC update released June 18, 2014. Logging out does not work. Trying to get into the old updater preferences via Photoshop doesn't work either. Does someone from Adobe have the correct fix?

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Adobe Employee ,
Jun 19, 2014 Jun 19, 2014

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Larslevie1 restarting your computer should remove the notification.

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Explorer ,
Jun 24, 2013 Jun 24, 2013

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The trick appears to be logging out/logging back in from CC menu, it updates CC menu software, removes Adobe Updater. So far so good…

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New Here ,
Jul 16, 2013 Jul 16, 2013

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I thought it didn't solve it...

However, if you have been using Adobe CC since it came out in June or early July,

just need to update "Creative Cloud" that is on the menu bar.

I realized taht you need to log out and log in Creative Cloud will give you a update warning of "Creative Cloud" update)

Then the icon will disappear!

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Community Beginner ,
Oct 24, 2014 Oct 24, 2014

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I know this is an old thread, but I had the same issue. Solved by removing an old version of Acrobat Pro. If you get the old Adobe updater icon as well as the CC one, make sure you remove / update any older apps.

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New Here ,
Oct 27, 2014 Oct 27, 2014

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Bingo! Thank you jayvee_uk. Same problem, same solution. Worked like a charm. I had an old version (X) of Acrobat. Uninstalled. Problem fixed. I did have to restart CC, but all good now. Thanks!

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Guest
May 16, 2015 May 16, 2015

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Today, I posted an updated guide to remove the adobe updater from the OS X menu bar with creative cloud:

Remove the Adobe Updater from Your Menu Bar - Jeff Reifman

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New Here ,
Jun 18, 2015 Jun 18, 2015

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I tried to use your guide except when I click on the updates... button in photoshop I just get directed to creative cloud. I have yet to figure out a way to launch adobe updater.

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New Here ,
Sep 19, 2015 Sep 19, 2015

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Me too. This is frustrating.

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Community Beginner ,
Jun 26, 2015 Jun 26, 2015

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It showed up for me again recently, I have an install of Premiere Pro CS6 which needed updating. Updated that and it vanished again.

Make sure you update older Adobe software and it should disappear.

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New Here ,
Aug 04, 2015 Aug 04, 2015

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This is not an elegant option if you are still using Fireworks which has no CC version.

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New Here ,
Aug 04, 2015 Aug 04, 2015

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