4 Replies Latest reply on Sep 16, 2013 2:39 PM by CJBoucherMedia

    Why does Premiere Pro not recognise my files?

    CJBoucherMedia Level 1

      I'm using Premiere Pro CS5.5 on Mac OSX 10.7.5

       

      It was working fine until a couple months ago when it suddenly stopped working.

       

      I try to drag my video files in and it doesn't work, I try importing it with the shortcut and using the menu and it shows the progress bar and acts as if it's done but nothing, no video shows up.

       

      Is this a bug or something? any advice would be greatly appreciated, I've uninstalled and reinstalled it as well.