I was invited to update Adobe Extension Manager in Photoshop CS6 64 bit on a Windows 7 64 bit platform. The update downloads sucessfully (about 13.9Mb) and starts to install but never finishes? I have tried disabling Internet security and Antivirus but this has no effect?
Anyone have any ideas? Are there any log files indicating any issue?
According to the file size (13.9MB), it is not Extension Manager, it should be Exchange Panel. You can restart machine then launch Extension Manager CS6 to install it.
Thanks Carl, you are correct, I did mean the Panel.
I have now fixed this (for others experiencing this) by downloading the FULL CS6 Extension Manager abd re-installing. The CC Exchange Panel then installed and updated successfully.