2 Replies Latest reply on Jun 26, 2013 5:08 AM by CreativePlanForMe

    Install of Extension Manager CC into CS6 hanging?

    CreativePlanForMe Level 1

      I was invited to update Adobe Extension Manager in Photoshop CS6 64 bit on a Windows 7 64 bit platform.  The update downloads sucessfully (about 13.9Mb) and starts to install but never finishes?  I have tried disabling Internet security and Antivirus but this has no effect?

       

      Anyone have any ideas?  Are there any log files indicating any issue?

       

      thanks

      Ian