What is the file type?
What is the size of the file?
Are you able to open the file in the Editor?
Does the file reside in the location that the Organizer is looking for it?
Thanks for your response.
I have this problem from June11 till today.
There are 183 photo's with this problem I have attempted everything and I will now be forced to go to Adobe and pay for their advice.
Thank you for your attention in this matter.
So only some of your images are experiencing this? What all have you tried?
I'm giving you my advice for free (and I am at Adobe...)
Also, you didn't answer any of my previous questions. Don't worry about trying to answer for all 183 files, just pick one and answer the questions.
Thanks for your concern and help.
I am at my wits end.
Now every thumbnail opens with a hourglass.
Should I re install?
Sorry to be a bother.
I don't think reinstalling will make any difference at all. But in order to help, I'll need you to answer the questions from my first post.
Type of file
Yes I can open in editor.
Hope this is what you want.
What the heck is a "Application/vnd.adobe" file? That certainly doesn't sound like a media/image file of any type. The file type should be something like JPEG, GIF, PSD, TIFF, DNG, CR2, NEF, etc.
When you successfully open the file in Editor, are you sending the file from Organizer to Editor? Or are you opening the file from within Editor by using File > Open?
Can you take a screen shot of the Organizer with one of these files selected and the Properties panel open (Window > Properties)?
I've been having a lot of broken image thumbnails (there are at least two kinds) and you can sometimes:
1. select the photos with broken image
2. Edit > Update Thumbnail
The thumbnails that say File Too Large can be given thumbnails by a) editing the picture, b) saving as a jpg of lowest quatlity c) I put a comment on the lo res image to keep from using it inadvertently.
My files are jpeg
The files are jpeg in Organizer and this is when the hour glass appears.
When I go to Editor the files open with the number of the file. I hit it and the photo appears, and no hour glass, and tells me at the bottom, All readable files and photoshop raw files.
Sorry for giving you misinformation.
Thank you for your advice.
It was unsuccessful but thank you.
It sounds like you are using the File > Open method of opening your files in the Editor, as opposed to sending the files from the Organizer to the Editor.
If you double-click a thumbnail in the Organizer, this will bring it to zoomed in view. This will force the application to try to read the file directly to generate this larger view. If there is a problem with reading the file (which is generally the reason for the hourglass thumbnail) it should report some sort of error. What happens when you double-click the thumbnail?
Thanks for your help with my problem.
I am walking away from this for a time.
Again thank you.
Did you ever get resolution to this issue? I am having the same problem.
No I did not.
I have a Mac so I uninstalled Photoshop and went back to Aperture.
I will reinstall maybe in a month.
If you find a solution please let me know.
Searching the net I came up with a solution:
Highlight the files in organizer, go to File, then select Catalogue, then select Repair.
Did the trick for me. Good luck.