2 Replies Latest reply on Jun 25, 2013 3:11 PM by MsFrare

    Photoshop CC - Error Message concerning Graphics Card

    MsFrare Level 1

      Hi, I'm a Creative Cloud user and recently downloaded the new Photoshop CC. I tried to open an existing file and got the following error message,

      "3D features require a minimum of 512MB of vRAM. Photoshop has detected less than that on your system. Updating the driver of your graphics card may resolve the issue."


      While I'm fairly proficient in Photoshop I'll admit that I'm a bit lost when it comes to my computer. Can anyone help me figure out whether I actually need a new graphics card or perhaps my settings are wrong?

      Here is some information about my computer:

      Mac Pro

      Processor  2 x 2.8 GHz Quad-Core Intel Xeon

      Memory  20 GB 667 MHz DDR2 FB-DIMM

      Graphics  ATI Radeon HD 2600 XT 256 MB

      Software  Mac OS X Lion 10.7.5 (11G63b)


      Thank you in advance for any advice/help you can offer.