2 Replies Latest reply: Jun 26, 2013 5:24 AM by Steve Grisetti RSS

    My videos wont upload off of Premiere Elements correctly

    b.raines

      I used to upload the videos from PE11 onto my computer and now it wont work. The screen is green but the audio is there. Old movies that used to work properly now do the same thing, even if I uploaded them months ago. Also, PE11 wont let me upload to youtube directly from PE11. Not sure how to resolve the issue. I would hate to have to remake all my movies if I have to uninstall and reinstall the program

        • 1. Re: My videos wont upload off of Premiere Elements correctly
          the_wine_snob Community Member
          • What video card/chip do you have on your computer?
          • What is the installed video driver?
          • Is that the latest one from nVidia, or AMD/ATI?
          • If not, download the latest driver from the nVidia, or AMD/ATI Web site, and install that.

           

          Good luck,

           

          Hunt

          • 2. Re: My videos wont upload off of Premiere Elements correctly
            Steve Grisetti CommunityMVP

            Also, be sure to indicate if you've made any major changes to your computer -- like upgraded the operating system, added video software (including free software you found on the internet), added or replaced a hard drive or if this is a new computer that you've moved your files to.

             

            It might additionally help if you'll tell us what model of camcorder this original video came from and what format and resolution it is. (If you don't know, open the file in a program like G Spot Video or Media Info and advise us of the codec, resolution and frame rates listed.)