3 Replies Latest reply: Jun 27, 2013 9:43 PM by John T Smith RSS

    need help

    summerwake

      elements wont let me download on second computer.... frusterated.

        • 1. Re: need help
          the_wine_snob Community Member

          Welcome to the forum.

           

          Can you please let us know more about what you are attempting to do?

           

          Are you trying to download the trial, or a purchased version of PrE to the second computer?

           

          Have you downloaded the installation files, but it will not install on the second computer?

           

          What are the specs. of the computer, that is having the problem, and also, what are the specs. of the computer, where you have PrE installed?

           

          Do you get error messages?

           

          Good luck,

           

          Hunt

          • 2. Re: need help
            A.T. Romano Community Member

            summerwake

             

            Many more questions, but, for now, I will limit mine to

             

            When you say

            elements wont let me download on second computer

            what is the specific wording of the message that you get presumably from Adobe when the disallow occurs?

             

            We will be watching for your full details on the matter.

             

            Thanks.

             

            ATR

            • 3. Re: need help
              John T Smith MVP

              >wont let me download on second computer

               

              Do you mean INSTALL, or download the install file from the the Internet to your computer?

               

              A glossary of video terms - http://www.manifest-tech.com/links/video_terms.htm