This reminds me of an old joke. "Doctor, when I point here, it hurts. When I point there, it hurts. When I point there, it also hurts." "Yeah, you have a broken finger."
The problem lies not in Adobe Reader, nor in Windows or OSX, InDesign CC, InDesign CS6, or InDesign CS5.5. The problem is Apple's Preview application.
This is what I thought, but the PDF that this document was creating before I had made the alterations was working fine in Preview. All I changed in the InDesign document was screenshots, font and a bit of text (none of which were links).
So surely the problem must lie with InDesign. I wish I could just say use Adobe Reader but quite a lot of our customers use Preview.
Patient: "Doctor, when I do -- this -- with my elbow it hurts."
Doctor: "So don't do that with your elbow."
Perhaps you changed the export settings when you remade the PDF. Preview can handle plain-vanilla PDF pretty well, but add in any sort of complexity -- layers, transparency, cross-references, you-name-it...-- and all bets are off.
The only thing I altered was making it compatible for Acrobat 1.4 as if it was set to 1.5 I was missing images in places. I just dont understand how there is hyperlinks when I opened the Hyperlinks panel and deleted every one.
Matt 65bit wrote:
Here is a link to the offending PDF:
Not behind my Mac at the mo'; I opened it in Acrobat Pro to see if there are actual hyperlinks in this file. Indeed, as you already said, there are none.(*) I think I'd have to see for myself what Preview exactly does, and at what locations. Note to Self: check tonite.
It's imaginable that Preview attempts to be similarly "helpful" as Acrobat in default mode: automatically make all links hot -- and fails to do so, just like Acrobat does. But surely this should not do anything to images.
Do you still have a previous version of this same PDF where your Preview does *not* automatically add links?
(*) Not even on texts that are clearly marked up to look like hyperlinks, the blue underlined web references. But I guess you would fix that (**) after you got this problem sorted out.
(**) While you're doing that, also fix the typo "trademsarks" under the copyright line.
Yeah sure here is the PDF that works fine http://www.65bit.com/downloads/easycatalog/files/english/Quick%20Start%20Guide.pdf
Yeah there are still links but these are not the links which are being displayed all over the place. For example I mouse over an image and it says "mailto:firstname.lastname@example.org" or "www.twitter.com/65bitsoftware"
Thanks for the heads up on the typo
Just an update, I packaged the InDesign document up and sent it over to a colleague for them to try exporting on their machine. And they had no hyperlinks when they opened in Preview.
The only difference between the macs is that I am on 10.8 and theirs is 10.7.5. So it must come down to OS and compatibility with InDesign/Preview?
But this is strange as it still created hyperlinks on Windows 7 and Adobe InDesign CS5.5 at home.
And then when I opened their created PDF, I have hyperlinks. This is a mystery!
EDIT: Tried exporting the old guide which is unchanged and I get hyperlinks on that too, must be my mac?
See post 1....
I know it is probably a problem with Preview, but I dont want our customers to have some form of pop up where ever they click on the PDF. Thus I would preferably like to find a reason for this.
I did make a thread on apples community place too but have not recieved any responses.
When you export you are exporting an Adobe PDF. It's not call that by accident. Anything other than Acrobat or Reader is, as Peter says, an "all bets are off" situation.
I use Acrobat and Reader myself, my colleagues use Preview. Quite a lot of our customers use Preview, hence why I need to get rid of these damn hyperlinks that are showing in Preview.
I respectfully submit that you complain loudly to Apple about this; there is absolutely nothing that Adobe can do about this. We export totally kosher PDF. Apple does its own thing! While you are at it, you can also complain that Preview on MacOS doesn't fully and properly handle transparency. And if you think Preview on MacOS is a problem, try the equivalent under iOS!
You should also put a big box onthe first page telling users that for best results this PDF should be viewed in Adobe Reader, and provide a link to the FREE download.
I would love to complain loudly to Apple, but the chances of them listening to little to none. Plus I cannot find any simple email support etc for them it all seems to be Phone based. And if I was to write something on their communities I wouldnt get a reply as the thread I started yesterday about this on there has recieved no replies.
As for putting a big box on the front page I dont think that will happen, could possibly put an image somewhere but we will see..
Anyway thank you for all the replies