11 Replies Latest reply on Feb 3, 2017 1:42 PM by naveenc73170314

    Error installing Premiere Pro CC

    lukasziegler Level 1

      Whenever I try installing and launching Premiere Pro CC from the Creative Cloud app manager, I get the error message that "WMVCORE.DLL is missing on the system" and that I should install Windows Media Player on the system. The curious thing is that Premiere Pro CS4 is running perfectly fine on the system. I am runing the CC Aps on Windows 8, 64bit. With the other tools (e.g. Photoshop CC) there is no problem.

       

      I already tried this help topic, however without solving the problem:

      http://helpx.adobe.com/photoshop/kb/cc-applications-crash-immediately-launch.html

       

      Attached you see the screenshot. For all non-german speakers, all it says is that "WMVCORE.DLL" ist missing on the system and then Premiere crashes.

      Premiere Crash-Dialog.jpg