I have been prompted to install Flash Player 11 on Amazon. I attempted to install it from your website. After following all instructions, it says that Flash Player 11 was successfully installed. However, when I go back to Amazon (or any other site that plays video) it says that I need Flash Player 11 as if I never installed it! I tried uninstalling Flash Player using your uninstall function from your website, then attempted to install Flash Player again with the same results: it says that Flash Player was installed correctly, but nothing seems to recognize it when I try to play video. Please help!