7 Replies Latest reply on Jul 3, 2013 12:24 PM by SimpliMonica

    Attempting to update flash: Privileges issue


      OS: Mac OSX 10.7.5 (Lion)

      Browser: Firefox 22.0

      Plugin version: Shockwave Flash 11.7 r700

      My Role (on my computer): Administrator


      Firefox is no longer auto-loading Flash anywhere on the web for me-- ironically, including the popups here on the Flash Forum's WYSIWYG editor.


      Each Flash instance contains a blank placeholder and a link to the Firefox Plugin Status page (https://www.mozilla.org/en-US/plugincheck/), which indicates that my current Flash plugin (11.7 r700) makes my computer vulnerable.


      Clicking their "Update Now" button sends me to Adobe's Flash installation page (http://get.adobe.com/flashplayer/) where clicking the "Download Now" button quickly downloads the standard disk image and installer for Adobe Flash Player.


      Running the installer and then entering my (correct) user name and password has repeatedly returned the following error message:


      The user does not have sufficient privileges to install Adobe Flash Player."

      I've seen questions about this throughout the forums, but no helpful response or guidance on fixing this extremely annoying issue. Can anyone help?


      Much gratitude in advance.