4 Replies Latest reply: Jun 29, 2013 9:33 AM by YeahDavid RSS

    Photoshop has stopped working

    YeahDavid

      Yesterday, I tried to start up Photoshop, but it got halfway through initializing and stopped, flashing a message: "Adobe Photoshop CS5.1 has stopped working."  I shut down the computer and tried again, but it repeated three or four times.

       

      So I uninstalled the program.  Upon reinstallation, installation failed and the computer said: "Your installation encountered errors.  Please try restarting your system and installing again.  Exit Code: 20."

       

      I've searched the Internet and discovered some others have encountered similar problems, but no solutions as yet. 

       

      Any suggestions?