12 Replies Latest reply: Aug 2, 2013 5:00 AM by station_two RSS

    Bridge CC opens older version of PS instead of PS CC

    tswoolfinOH

      Under Windows 7: Bridge CC "Open" and "Open with->Photoshop (default)" in the thumbnail context menu open PS5 which has been since uninstalled leaving PS6 and PS CC.

       

      "Open in camera raw" opens Camera Raw 8.1 associated with CC programs.

       

      "Place->In Photoshop" opens PS CC

       

      Ai files open in AI CC

       

      All CC programs show as up to date in the CC program manager

       

      I have opened Bridge with Ctl-click, reset preferences and cleared the bridge cache. As expected this did not clear the problem.

       

      Opening a psd file from Windows Fle Explorer opens PS6, not PS CC

       

      I can correct the Windows File Explorer association with Control Panel-> Default Programs -> Set associations but I shouldn't have to. The CC installs should have done that.

       

      How do I correct the file associations that are internal to Bridge? I'm reluctant to Uninstall->Download->reinstall without being relatively sure that will clear the problem.

       

      Thanks.

        • 1. Re: Bridge CC opens older version of PS instead of PS CC
          Omke Oudeman Community Member

          How do I correct the file associations that are internal to Bridge? I'm reluctant to Uninstall->Download->reinstall without being relatively sure that will clear the problem.

           

           

          You can set the file type associations in Bridge preferences itself, either using the reset default or set it manual.

           

          Ofte an uninstall - reinstall does not solve older problems unless you use the Adobe Cleaner Tool.

           

          Also restarting Bridge while holding down control key and choose reset preferences often solves problems.

          • 2. Re: Bridge CC opens older version of PS instead of PS CC
            Curt Y Community Member

            You have run into the problem where uninstalling a previous version, after install the current version, has messed up the file association.

             

            You can uninstall and run Adobe script cleaner then reinstall or fix the registry if manually changing file associations does not work.  See this thread, and look at posts # 20 and #29.  http://forums.adobe.com/message/5437534#5437534

            • 3. Re: Bridge CC opens older version of PS instead of PS CC
              tswoolfinOH Community Member

              Good Grief! Indeed you can. Never thought to look in Bridge Preferences as it seems the other programs use the Windows File Associations.

               

              For some reason "Reset" wants to use PS 5 but as you say there is the option to select the association manually.

               

              FYI: Resetting preferences with Ctl+(program Icon) did not clear this.

               

              CURT:

               

              Setting the association manually did fix this. I will follow your links but as the problem has been cleared I think I'll leave it at that. ("If it ain't broke, don't fix it.")

               

              Many thanks to you both for your quick replies. Many people claim to have programs "as good as" Adobe products but those products don't have the community support Adobe products do.

              • 4. Re: Bridge CC opens older version of PS instead of PS CC
                CameraAnn Community Member

                Update on this issue:

                 

                Concerning Ps CS6 seizing Dominance:

                 

                I did try UNinstalling and then re-installing Ps CC 14.00 but Ps CS6 still retained "Dominance" (meaning that it was impossible to change System Permissions to recognise that all PSDs should always be opened from the Finder in Ps CC).

                 

                Finally I uninstalled Ps CS6 from this HD and now CC has established "Dominance".

                 

                Bridge CS6 was NOT removed from my HD when I uninstalled Ps CS6. (You need to keep Bridge CS6 until Adobe replaces the the AOM Panel in Bridge CC.)

                 

                Also, choosing the Default File Associations in Bridge CC, now correctly sets all Photoshop-related Associations to Ps CC instead of Ps CS6.

                 

                ------

                 

                Duplicated from another thread beause there are multiple threads all discussing the same issue!

                • 5. Re: Bridge CC opens older version of PS instead of PS CC
                  Curt Y Community Member

                  You should not have to uninstall CS6 to fix file association problems, in fact that can cause file association problems.  For some users a registry fix is needed.

                   

                  You may have been working in CS6.  Remember, if you stop subscribing to CC you have nothing.  Make sure you keep installation disks of CS6 with s/n.

                   

                  A better option is to deactivate CS6. 

                  • 6. Re: Bridge CC opens older version of PS instead of PS CC
                    CameraAnn Community Member

                    IF I stop using Ps CC I can simply re-install CS6 with my original SN at any time.

                     

                    I have been trying to fix this issue since 17th June and the only way (out of a great many things that I tried including the use of Terminal!) was to uninstall CS6 (for which i no longer have a current need anyway).

                     

                    No need to keep CS6 hanging around, taking up HD space, and simply causing trouble!!

                    • 7. Re: Bridge CC opens older version of PS instead of PS CC
                      Curt Y Community Member

                      I put in my comments more for others that read this thread than for you.  If you got it to work that is what counts.  Just make sure you have CS6 on disks as I never trust downloads that that you might not find in a few years.

                      • 8. Re: Bridge CC opens older version of PS instead of PS CC
                        CameraAnn Community Member

                        Good advice in general.

                         

                        However,  I always keep either the original boxed DVDs or burned-to-DVD copies of any software that I have purchased on-line and downloaded  -- all  of them labeled with their SNs.

                        • 9. Re: Bridge CC opens older version of PS instead of PS CC
                          tswoolfinOH Community Member

                          To pull the thread back kicking and screaming to the original subject it seems that the problem was indeed cleared in Windows by changing the CC file associations from Bridge and the Windows file associations from the control panel.

                           

                          I don't understand the logic that caused CS 5 to have any associations at all left anywhere when both 6 and CC were installed afterwards.

                           

                          To go on the backup discussion: I download programs, brushes, textures etc. to an entirely separate partition and then back  that up to two separate external discs one of which is a RAID disk as part of my nightly backup.

                           

                          That gives me a copy to install on other machines, if desired, and older versions if I need to go back. (I never have.)

                           

                          Still, I always try to buy install disks when possible partly to have them available.

                          • 10. Re: Bridge CC opens older version of PS instead of PS CC
                            @Huib Community Member

                            I have the same problem. Bridge wants to open an older version PS CS6 which is deinstall. I have reinstall Bridge CC and try Ctr. click. Nothing works.

                            It has works and suddenly it was changed

                            ANybody knows where to change the path for opening the PS CC ?

                            • 11. Re: Bridge CC opens older version of PS instead of PS CC
                              station_two Community Member

                              Did you try the suggestions in reply #1 ?

                              • 12. Re: Bridge CC opens older version of PS instead of PS CC
                                station_two Community Member

                                Details will help.  At least tell us if you are on Mac or Win.

                                 

                                 

                                Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers: 

                                 

                                http://forums.adobe.com/thread/419981?tstart=0

                                 

                                Thanks!