4 Replies Latest reply: Jul 3, 2013 8:10 AM by RuthWard3739

Can't find my template

RuthWard3739 Jun 29, 2013 5:10 PM

We purchased a template through the exchange and that worked just fine.

Now I don't know where to look for it in PS6?

Where can I go to open it?

Seller has no email support through the exchange.

Thanks in advance for any help.

R.A.W

1. Re: Can't find my template

lesavage Jul 1, 2013 1:27 AM (in response to RuthWard3739)

Hi Ruth,

Which product did you purchase?

Kind regards,
Lea
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2. Re: Can't find my template

RuthWard3739 Jul 1, 2013 3:14 PM (in response to lesavage)

Calendar 2014 Templates by Human Software.

I don't think that I have an issue with them.

My issue is what go to in PS6 ti find it.
Exchage says that it was installed.

Thanks for your reply.

Ruth
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3. Re: Can't find my template

lesavage Jul 2, 2013 1:55 AM (in response to RuthWard3739)

Hi Ruth,

You should be able to find them under your user's home directory or the directory that you selected during installation of the product if you installed the product through Extension Manager.

Kind regards,
Lea
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4. Re: Can't find my template

RuthWard3739 Jul 3, 2013 8:10 AM (in response to lesavage)

Found it through Extension Manager.

Then enabled it.

TY
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