Yesterday suddenly I have been unable to scan photos into the workspace in Elements 10. In 'Import' - the preview function works properly and the preview scan shows the picture in the import window. then, however, when I scan the photo, the scan takes place and when done - the photo scanned will not show in the workspace. This has not ever occurred in the one year I have been constantly using this program. Now I simply can not make the program work - and because I have Elements 10 and not 11 - I can not get tech support (which I find very anti consumer service on the part of Adobe.) Please help. I like Elements 10 better than 11 and do not want to purchase 11 just to save $38.00 for a tech phone call or chat.