1st, you are in the wrong forum... you need http://forums.adobe.com/community/premiere_elements
2nd, when you go there (or a MOD moves this message) you need to provide LOTS more information
Information FAQ http://forums.adobe.com/message/4200840
[Moved from the PrPro Forum]
Welcome to the forum - now.
John T's link, giving you a list of information, necessary to help us help you, IS important.
Also, while you are gathering that info, please see this FAQ Entry: http://forums.adobe.com/thread/792580?tstart=0