37 Replies Latest reply on Apr 6, 2017 3:26 PM by deanjohnsonvideo

    Premiere CC extremely slow on export

    Roni2013 Level 1

      I just started testing the new premiere CC as a replacement for the Pro5.5.

       

      Most of my clips are AVCHD from the dreadful Panasonic 130 / 160 cams.

       

      Although the new premiere works well as far as handling these clips (surely better then CS6 with the BUG) , when I try to export to mpg2 DVD … well …. Trees grow faster.

       

      For some reason the premiere cs5.5 does it faster, way faster than the CC.

      The CUDA engine is active in both cases, but has no visible effect on speed.

      The computer I am using has the I7 6 cores dual threads, 32 GB memory, SSD for system disk and GTX570 for GPU…  SO WHY?

        • 1. Re: Premiere CC extremely slow on export
          Cavemandude Level 1

          Are you using Preview files when exporting?

          • 2. Re: Premiere CC extremely slow on export
            Jim_Simon Level 8

            Try a Direct Export, instead of going through AME.

            • 3. Re: Premiere CC extremely slow on export
              ShaneCraveOnline Level 1

              Yes, I am also experiencing this problem. I tried changing the Render engine between GPU acceleration and software rendering.

              Very strange bug.

               

              Everything else works great in Premiere CC versus CS 6. However, when it comes time to Render or Export, it is noticeably taking much longer. I am guessing it must be a bug, considering how much faster playback and operation seems.

               

              I have a 1 GB ATI Radeon Card, with 17 GB of RAM, on an 8 core Mac Pro, so I really shouldn't be seeing such a slow down here.

              • 4. Re: Premiere CC extremely slow on export
                Cavemandude Level 1

                Or use my method here which has helped many avoid the the slow export bug:

                 

                http://forums.adobe.com/thread/1039888

                 

                I 've had recent issues with Premiere not finding specific preview files and have explained, in that link, what to do to get around it quicker.

                • 5. Re: Premiere CC extremely slow on export
                  ShaneCraveOnline Level 1

                  Thing is... I was not getting as slow of an export in CS6. It was quite normal, at the very least a bit faster than FCP 7. Would usually take about 15 minutes per video. Our videos average 5 minutes in length, 1080p.

                   

                  FYI... I am exporting to 1080p H.264, using the YouTube preset.

                   

                  The slow-down is a new issue to my workflow, specifically in CC.

                  Re-importing the preview files, seems to me, like it will take a bit of a drop in quality, no? I would like to preserve the highest quality from the source footage, as we tend to archive our exports and sometimes delete the footage after the newsworthiness has dissipated.

                   

                  I am going to try reset to default settings, as my adjustments to enable GPU processing actually did not fix anything. It improved render times, but was still slow on exports, if not slower. Enabling GPU processing also literally brought my system to halt during the export stage. Any background task, like browsing the web, etc. would be seriously lagging.

                  • 6. Re: Premiere CC extremely slow on export
                    Jim_Simon Level 8

                    Any background task, like browsing the web, etc. would be seriously laggging.

                     

                    That's normal.

                    • 7. Re: Premiere CC extremely slow on export
                      ShaneCraveOnline Level 1

                      Jim Simon wrote:

                       

                      Any background task, like browsing the web, etc. would be seriously laggging.

                       

                      That's normal.

                       

                      Understandably so.

                      However, this wasn't necessarily the case with when I used CS 6. I was able to let exporting happen in the background, do some web tasks, and wouldn't really get such a slow down. Furthermore, the exports would still take a bit less time. So, I'm wondering what Adobe adjusted in terms of the export stage in CS 6 vs. CC, so I can pinpoint what change is perhaps causing such slow exports.

                       

                      When I reset to default settings, which resets GPU acceleration to Software rendering, the exports do not cause major lag in my background processes, like browsing, but the exports still take longer than CS6 did. So, what gives? What did Adobe change?

                      I'm guessing it is a just a bug that needs to be patched. As mentioned, everything else is a major improvement.

                      • 8. Re: Premiere CC extremely slow on export
                        joshweiland Level 2

                        There is currently a bug in AME, when using 2-pass VBR encoding in H.264.  The YouTube presets default to 2-pass VBR.

                         

                        In that forum post, 2-pass resulted in video quality problems.  Perhaps it also results in the slow exporting you've described.

                         

                        I would re-enable GPU acceleration and try outputting again.  Choose whichever YouTube preset applies, but change "2-pass VBR" to "1-pass VBR".  Does this affect render time?

                        • 9. Re: Premiere CC extremely slow on export
                          ShaneCraveOnline Level 1

                          joshweiland wrote:

                           

                          There is currently a bug in AME, when using 2-pass VBR encoding in H.264.  The YouTube presets default to 2-pass VBR.

                           

                          In that forum post, 2-pass resulted in video quality problems.  Perhaps it also results in the slow exporting you've described.

                           

                          I would re-enable GPU acceleration and try outputting again.  Choose whichever YouTube preset applies, but change "2-pass VBR" to "1-pass VBR".  Does this affect render time?

                           

                          Ah. Thanks Josh. Now we are talking...

                           

                          Just gave this a shot and I think this was the culprit. First off, it isn't putting my system to a halt, even with GPU acceleration enabled, and the export time was cut in half, back to the exporting time of CS 6.

                           

                          I wasn't having a drop in quality like some of the other users were having, when using 2-pass VBR, in fact the videos maybe looked a little better. However, switching back to 1-pass made a huge difference in the time of the export.

                          • 10. Re: Premiere CC extremely slow on export
                            Jim_Simon Level 8

                            switching back to 1-pass made a huge difference in the time of the export.

                             

                            That's normal, though.  Doing something once should take less time than doing it twice, so 2 pass taking longer isn't an 'issue', it's just the way it is - for everyone.

                            • 11. Re: Premiere CC extremely slow on export
                              joshweiland Level 2

                              True.

                               

                              So I suppose the real question is: in CS6, were you using 2-pass or 1-pass rendering?

                               

                              If a 1-pass render in CC takes as long as a 2-pass in CS6, there is still a problem.

                              • 12. Re: Premiere CC extremely slow on export
                                Roni2013 Level 1

                                Well - as for my original problem -

                                I’ve made some testing and for now had no real progress as far as normal exporting.

                                 

                                1 .The mercury GPU is working on all testing

                                 

                                1. 2. For a 75 minutes of Panasonic MTS with very basic transitions - exporting to AVI DV PAL wide and to MPEG2-DVD Pal - more the 3 hours

                                 

                                1. 3. Tried same footage with maximum render quality - same results.

                                 

                                1. 4. Tried with use previews - same results.  (The project has the yellow line; I did not try to render into green)

                                 

                                1. 5. In some cases, when trying to export to other formats, I received “error compiling movie” this seems to be related to the maximum render quality switch - I have a feeling that this has something to do with the GPU acceleration.

                                 

                                Now as I write this message – I am trying something new:

                                 

                                I marked the “match sequence settings” on the top of the export windows” this yielded a “new” exporting format name “mpeg preview” that has same frame size ,frame rate and field order as the original footage”

                                It worked fast and was ready in about 20 minutes or so.

                                Using the AME to convert this to mpeg2 DVD also was fast.

                                The only question – what will be the final quality when burning DVD?!

                                 

                                I can’t answer that now since I have a burner problem and only tomorrow I will be able to replace it and gaze on the results of this experiment.

                                 

                                I will, of course, update as soon as I can.

                                 

                                I do hope someone (adobe guys?!) will do something about solving these frustrating issue.

                                • 13. Re: Premiere CC extremely slow on export
                                  Jim_Simon Level 8

                                  For starters, CC7 no longer uses hardware acceleration when you export through AME.  For another, Adobe has added a new MPEG encoder, or revamped it somehow, and going Direct is now significantly faster than going through AME, even without accelerated effects.  It'll be even faster still with them as Direct will use GPU acceleration.

                                   

                                  So again I say, try a direct Export, instead of hitting Queue.

                                  • 14. Re: Premiere CC extremely slow on export
                                    Roni2013 Level 1

                                    tried both ways - direct export and AME export - both the same.

                                     

                                    BUT - I HAVE SOME NEWS!!!!

                                     

                                    I just find out that when I shut down the GPU acceleration (software mode) - exports become fast - and I mean really fast (at least on my computer with its I7 - 6 cores dual threads and 32GB memory) - now it is faster than ever before.

                                     

                                    Can someone do the same test and see if it is only me or it’s a premiere bug?!

                                     

                                    BTW my GPU is GTX570 so it should have done the job well…

                                     

                                    • 15. Re: Premiere CC extremely slow on export
                                      Cavemandude Level 1

                                      I posted a link to the "software mode" export solution back in post #4 of this thread, guess you missed it. Now is your timeline rendered and do you have "Use Preview Files" on when exporting?

                                      • 16. Re: Premiere CC extremely slow on export
                                        Jim_Simon Level 8

                                        when I shut down the GPU acceleration (software mode) - exports become fast

                                         

                                        I did see a very slight increase in export times when turning GPU acceleration on, both in Direct and Queued exports, even without any effects.  It was only a second or two, though, which I considered within an acceptable margin or variability.

                                        • 17. Re: Premiere CC extremely slow on export
                                          ShaneCraveOnline Level 1

                                          joshweiland wrote:

                                           

                                          True.

                                           

                                          So I suppose the real question is: in CS6, were you using 2-pass or 1-pass rendering?

                                           

                                          If a 1-pass render in CC takes as long as a 2-pass in CS6, there is still a problem.

                                           

                                          Sorry, to reawaken this thread, but I got a bit slammed with work last week to provide any follow-up.

                                           

                                          Yes, Josh, that is indeed the question! I checked my co-worker's computer to see what CS 6 was defaulting to, as he hadn't switched to CC yet and to my surprise "2 pass" was the default setting in the YouTube preset. So, while switching to 1 pass obviously cut down my time in half, that would have been normal and a shared trait in CS6.

                                           

                                          However, I think Jim Simon has pointed out the problem I may be experiencing. Hardware acceleration was tweaked in CC. There seems to be some major changes in GPU / software between CS 6 and CC, which is probably the cause for my increase in encoding time.

                                           

                                          Anyways, exporting is still somewhat tolerable for me at this point, even if slower. I just have to keep my final cuts "final" for now, so I won't have to export again to fix minor changes.... ha.

                                           

                                          I'll keep an eye on what heppens during an export of my next HD video to see if there are any major anomalies. I just need to keep testing, I suppose.

                                          • 18. Re: Premiere CC extremely slow on export
                                            joshweiland Level 2

                                            Thanks for the feedback.

                                             

                                            Why has Adobe made this so confusing?!?  If GPU/hardware acceleration is available in a system, why isn't it used everywhere?  And has any of this been changed with yesterday's update?

                                             

                                            I've always used AME.  I suppose I will continue to do so.

                                            • 19. Re: Premiere CC extremely slow on export
                                              christeebo1 Level 1

                                              Do you have titles in your sequence?  I noticed when I create a new sequence, drop a video file in and DON'T add any titles, it encodes fast.  When I add titles, it takes about 2 times the actual length of the clip to render.  CS6 did not have this problem.

                                              • 20. Re: Premiere CC extremely slow on export
                                                Jim_Simon Level 8

                                                What you're seeing is probably the results of this:

                                                 

                                                http://forums.adobe.com/message/5562273#5562273

                                                • 21. Re: Premiere CC extremely slow on export
                                                  metrocity Level 1

                                                  Sorry to revive this, but i've read this and pretty much every other linked article and haven't found anything that helps.

                                                   

                                                  My gear:
                                                  Blackmagic cinema cameras with Hyperdeck and Atem Switcher shooting ProRes at 29.97fps
                                                  Mac Mini, 4GB ram, 2.6gHz quad core i7 running Adobe premiere CC

                                                   

                                                  My Project (church service):

                                                  Two clips, one ~6:00 (intro video), one ~45:00 (main sermon), audio imported seprately.

                                                   

                                                  What I've been trying:

                                                  1: Format: H.264

                                                  Preset: Vimeo HD 1080p 29.97fps

                                                  Not using max render quality, not using previews, not using frame blending, not importing into project.

                                                  Directly exporting from Premiere.
                                                  No presets changed, no filters added.

                                                  Export time: 1:05:45

                                                   

                                                  2: Format: Quicktime

                                                  Preset: HD 1080i 29.97 H.264

                                                  Not using max render quality, not using previews, not using frame blending, not importing into project.

                                                  Directly exporting from Premiere.
                                                  No presets changed, no filters added.

                                                  Export time: 1:30:10

                                                   

                                                  Maybe my machine is just not enough, but it indicates the main stress is on the cpu as only about 25% of RAM is being used by any Premiere related processes during export, while 500-700% of cpu is being juiced.

                                                   

                                                  Bottom line, we need this to happen faster, and for the simplicity of what we're doing (splicing a still graphic on the front of an intro video, which is spliced onto the front of the sermon) the time its taking seems kinda crazy to me. Any help would be GREATLY appreciated.

                                                   

                                                  P.S.

                                                  Went to disable GPU rendering, but the only option I have is Software rendering so that's not the issue (I assume).

                                                  • 22. Re: Premiere CC extremely slow on export
                                                    joshweiland Level 2

                                                    In your case, I'm pretty sure your hardware is not up to it.

                                                     

                                                    It looks like the Mac Mini uses integrated Intel HD GPUs.  You won't have GPU acceleration in PPro because of this.

                                                     

                                                    ProRes is a high-bitrate format.  What is your disk setup?  System drive, media drive, and output drive config?

                                                     

                                                    Regarding RAM, 4GB is a possible bottleneck.  PPro realizes that you only have 4GB total, and therefore will limit the amount it uses.  You can change this in Preferences, Memory & Multi-Processing, to use more of your available RAM.  If you're able to add another stick of RAM, it'd likely be beneficial.

                                                    • 23. Re: Premiere CC extremely slow on export
                                                      metrocity Level 1

                                                      -System is running on a 7200rpm 1TB HDD

                                                      -Project source files are on a 512MB m4 SSD connected via USB3.0.

                                                       

                                                      I have my preferences set up so that PP can use up to 2.5GB of the total ram, max uses is 1.5GB during export.

                                                       

                                                      I was thinking it may be a CPU bottleneck, but I checked the benchmarks and the i7 in the mini scores over 8k which is dang near the top, in fact, the only thing that scores higher for a single chip system is the imac with the i7-4771 (that is until december when the new pro drops). So maybe it's good, but just not right for video? The pieces just don't seem to fit... Thoughts?

                                                      • 24. Re: Premiere CC extremely slow on export
                                                        metrocity Level 1

                                                        I have another mini in the building with an internal 512 SSD running the system and 16GB RAM. I'm going to install PPro on that and see what happens when I export with the same settings.

                                                        • 25. Re: Premiere CC extremely slow on export
                                                          Jim_Simon Level 8

                                                          You really should be using a minimum of three internal drives, with five being a good basic setup for best performance.  Having just one drive (of any type) will slow things down.

                                                          • 26. Re: Premiere CC extremely slow on export
                                                            Cris_K Level 1

                                                            Hey Cavemandude and everyone else,
                                                            I've been following all your posts and came across with all the issues u had since cs6, i did everything u tried, first keeping the preview files on one project then dupicated that project and erasing the previews, used the GPU on a 1:31 minute video, H.264 1080p, 24fps with multiple photoshop layers and blending modes (instagramish style) video. That was taking over 1 hour to render, the fans started to run very heavily. So I stopped it. Changed the settings to software only, erased the previews and rendered again, took 3 mins 35 secs. And the fans didnt run that fast.


                                                            The thing that dragged me here to this thread was basically why does the computer start to fart and not letting me do anything else, like browsing on the web or even jumping from app to app. Actually writing you here is taking forever. Did you have issues like that too??
                                                            I know u r on PC, I have CC 7.2.1 on a MacBookPro Quadcore i7, 16GbRAM and my videos are on a 7200rpm external HDD thru firewire 800.

                                                             

                                                            Thanks for any suggestions, used to edit on fcp7 and never had an issue like that before even with my older macs.

                                                            • 27. Re: Premiere CC extremely slow on export
                                                              Majchaz Level 1

                                                              Like @Roni2013 said, change the renderer in the Project settings from GPU Acceleration to Software only.

                                                              I'm running a MPB 2011 with i7 and 12gb of ram and this made all the deffrence in the world with my export speeds. it went from taking years to taking mins.

                                                              From what I've read the GPU (mine is the AMD Radeon HD 6750M) is not fully supported, thus it's not able to take advantage of the GPU when exporting.

                                                               

                                                              Thanks @Roni2013

                                                              • 28. Re: Premiere CC extremely slow on export
                                                                Majchaz Level 1

                                                                Had the same issues you did, It made my mac unusable during exporting.  But changing it to "software only" fixed the probulm. Now the same projects take mins to export instead of years to finish.

                                                                • 29. Re: Premiere CC extremely slow on export
                                                                  drew beynon Level 1

                                                                  What I have:

                                                                  -I have a brand new MacPro Trash Can, completely maxed out everything.

                                                                  64GB ram | 2.7GHz 12 core Xeon E5 | OSX 10.9.3.

                                                                  -You should know I have a new MacBookPro as well, and i am not experiencing this issue on that laptop.

                                                                   

                                                                  My Problem:

                                                                  -Rendering out of Premiere CC is taking for ever just as everyone has said.

                                                                  -I changed the File>Project Settings>General Tab>Renderer - to software only, however that sped nothing up.

                                                                  -1 Pass encodes also sped nothing up.

                                                                  -I am linking project files with After Effects, but I do not think that is the issue.

                                                                   

                                                                  My Solution:

                                                                  For now I am jumping to Adobe Media encoder to make my MP4's, this looks like it is working faster, and is gives me a better view of where the file is in the rendering process.

                                                                   

                                                                  * Adobe needs to get on this issue right now, if they have not already figured it out.

                                                                  It is an extremely serious professional workflow issue.*

                                                                  • 30. Re: Premiere CC extremely slow on export
                                                                    phil_lid Level 1

                                                                    Hi Drew, Did you ever resolve the Rendering problem out of Premiere CC?  I too am having an issue with it being so slow.

                                                                    I have a trashcan like yours but finding straight out of Premiere CC 2014 is so slow.

                                                                     

                                                                    Can you elaborate for me as to your workflow?  Do you just add your sequence into the Encoder?

                                                                     

                                                                    Thanks

                                                                    Phil

                                                                    • 31. Re: Premiere CC extremely slow on export
                                                                      JWaguespack Level 1

                                                                      Hi everyone,

                                                                       

                                                                      Rig: Custom

                                                                       

                                                                      Intel Xeon E5-1650 v2 @ 3.5Ghz
                                                                      16 GB Ram

                                                                      NVidia Quadro K4000

                                                                      2 - 256GB SSD  - one for OS/Programs - other for files

                                                                       

                                                                      I'm trying to export a video that is 7 min long. 1280x720, 23.976fps, Progressive, VBR 1Pass, Target at ONLY 0.65 Mbps, AAC audio, 128kbps, 44kHz, Mono.

                                                                       

                                                                      I'm at 33% after an hour.  This is the 6th time I've rendered using different methods (disabling Mercury, using software only, and different combinations of the sort.  Would my company have done better to buy me a cheep little Surface Pro instead of the overpriced rig I am currently using?  Any suggestions on what may make this faster?

                                                                      Pretty disappointed with Adobe at the moment.

                                                                      • 32. Re: Premiere CC extremely slow on export
                                                                        Silentbob20059 Level 1

                                                                        If all else is failing you, I saw vast improvement after I closed the adobe cloud licensing app.

                                                                        • 33. Re: Premiere CC extremely slow on export
                                                                          JWaguespack Level 1

                                                                          Silentbob20059 wrote:

                                                                           

                                                                          If all else is failing you, I saw vast improvement after I closed the adobe cloud licensing app.

                                                                          Is this the CC Desktop app or something else?  How do I do this? Is it legal?

                                                                          • 34. Re: Premiere CC extremely slow on export
                                                                            Silentbob20059 Level 1

                                                                            It's called "Adobe Application Manager" but will say "Creative Cloud" at the top of the window.

                                                                             

                                                                            For MAC: Click on the Adobe Creative Cloud logo on the grey bar at the top of the screen.

                                                                             

                                                                            Then click the gear in the top right of the "Creative Cloud" window and choose "quit" from the menu.

                                                                             

                                                                            Your Adobe apps will continue to run just fine (hopefully a little faster).

                                                                             

                                                                            You might need to reopen the app app manager so Adobe can check in every few days to make sure you're not a pirate.

                                                                             

                                                                            Yes it is completely legal and is within the normal functionality and expected use of the software.

                                                                             

                                                                            Screen Shot 2015-05-05 at 2.26.45 PM.png

                                                                            • 35. Re: Premiere CC extremely slow on export
                                                                              JWaguespack Level 1

                                                                              Ah.. ok ok.. I for some reason was thinking we were talking about going into the registry and turning off a background service or something. *whew* haha.  I've also found that closing the viewer window helps a very tiny bit.

                                                                              • 36. Re: Premiere CC extremely slow on export
                                                                                romainbh Level 1

                                                                                Hi everyone,

                                                                                 

                                                                                I've noticed that exporting a sequence that uses the "Lens distortion" effect takes a long long time. I don't know why, but in this case PPro CC uses neither CPU, GPU, RAM and disk bitrate at full capacity. Same sequence without this effect is exported in a normal time and uses full capacity of at least one of the components of my PC.

                                                                                 

                                                                                So, unfortunately I'm forced to export my GoPro videos without removing the fisheye effect

                                                                                 

                                                                                I hope it can help you.

                                                                                And thank you Adobe to solve this problem

                                                                                 

                                                                                PS. Please excuse my poor english

                                                                                • 37. Re: Premiere CC extremely slow on export
                                                                                  deanjohnsonvideo Level 1

                                                                                  My issue was hyperthreading. My desktop is an i5 3570k but doesnt have hyperthreading. It was using 90%+ cpu usage almost nonstop while encoding. I have 2 core i7 laptops that were only using 19% CPU and taking 41 hours to render the same video my desktop was doing in 9 hours. I could not disable hyperthreading in the bios on the laptops. I have 2 friends that have 6 core intel CPUs with hyperthreading. I tried rendering on their desktops and had the same issue with cpu usage being below 20%. I then disabled hyperthreading and got the cpu usage to 80%+ nonstop. I was using Premiere Pro CC 2015 to do all of these tests. Before figuring out the issue I tried using CC 2017 as well as adobe media encoder and I still had the 19% cpu usage issue. Disabling hyperthreading fixed the problem for me.