I have an iMac (27-inch Mid 2011 AMD Radeon HD 6770M 512 MB) with 16gb of memory.
I upgraded Premiere from CS6 to CC. I had mercury hardware acceleration support on CS6. The acceleration option has disappeared following my upgrade to CC.
Have tried this on two machines now.
Can anyone help? Am I missing the obvious?
PS. I first posted this in the CC forum. And was, quite rightly, told to post it here…. :-)
Guesas what? Adobe has raised the minimum graphics RAM requirement in the Mac version of CC. It now requires at least 1GB of graphics RAM just to even enable MPE GPU acceleration at all. A 512MB equipped GPU will not work at all with GPU acceleration; CC's MPE will be permanently locked to the software-only mode.
They actually didn't raise it. It's always required 1GB.
It seems an error of sorts that it worked with less on Macs. That's been 'corrected'.
Thanks for the "correction".