18 Replies Latest reply on Jul 9, 2013 11:01 AM by Flekcter

    Why can't my After Effects import .MP4 XDCAM files ???


      I've searched everywhere for this and couldn't find the solution to it.

      Whenever I try to import a .MP4 file my After effects says "After Effects error: file 'xxx.mp4 cannot be imported - this 'xxx.mp4' file is damaged or unsupported"


      ....but I've edited with XDCAM .MP4 files before, they worked on CS4 and CS6, and they are the best quality in my perspective.
      Anyone know the solution to this problem ? if you do then please give me an answer, Thanks!!


      Computer Specs:


      CPU: Core2Duo E6600 2.4Ghz
      Graphics card: GT630 4GB
      RAM: 4GB
      OS: Windows 7 Ultimate


      Thank you for your time!