12 Replies Latest reply on Jul 26, 2013 11:05 AM by Jeff_Coatsworth

    problem with using RH pop-up in windows 8 IE11

    jeffc2010 Level 1

      I am using tech com suite with robohelp 9 under windows 7.

       

      Normally, if i create a pop-up (insert>popup) and specify "display in custom sized popup", the link will open the specified htm file in something that looks like a tool-tip at the cursor location. This is what I want.

       

      Unfortunately, in windows 8.0 IE 11, it opens a new browser window in the top left corner of the display. I don't like this because, instead of easily clicking away to close the pop-up, the user has to close a browser window.

       

      I would appreciate a way to modify the html to continue to get the tool tip style pop-up in windows 8.

       

      here's the html robohelp creates:

       

      ===

      <?xml version="1.0" encoding="utf-8" ?>
      <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
      <html xmlns="http://www.w3.org/1999/xhtml">
      <head>
      <meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
      <meta name="generator" content="Adobe RoboHelp 9" />
      <title>Home Page 03</title>
      <link rel="StyleSheet" href="default.css" type="text/css" />
      </head>

      <body>
      <?rh-script_start ?><script src="ehlpdhtm.js" type="text/javascript" language="JavaScript1.2"></script><?rh-script_end ?>
      <h1>Home Page 03</h1>
      <p>Type topic text here.</p>
      <p><a href="javascript:BSSCPopup('User_Experience.htm');" id="a1">This
      is a link</a></p>
      <?rh-script_start ?><script type="text/javascript" language="JavaScript1.2">//<![CDATA[
      if( typeof( FilePopupInit ) != 'function' ) FilePopupInit = new Function();
      FilePopupInit('a1');
      //]]></script><?rh-script_end ?>
      </body>
      </html>

       

      ===