When trying to import CR2/JPEG files into LR5, the import window shows the file folders empty even though I can see the files in windows explorer. I've also importing them from different locations (From the camera, memory card, hard drive) and still shows up blank. The kicker is I can open/import them through canon DPP and LR 4.4.
Here are some specifics of my system:
I created a video that captures my normal workflow. As you can see, LR5 cannot see any of the photos (CR2 and JPG) from the memory card or hard drive but LR4.4 can see them both with no issues. Any help would be great.
I don't read that you have atttempted to reset your preference file. That would be my next troubleshooting step. http://www.lightroomforums.net/showthread.php?14226-Resetting-(or-Trashing-)-the-Lightroom -Preferences-file
Thank you so much for the help. Deleting the preference file worked! I was not aware of this file but I'm just glad that it was something simple. Thanks again!