I cannot get sound on you tube- there is an X next to the sound icon which I cannot remove. I'm using Windows 7 & Firefox. Flash player is 11.7.700.224. Would appreciate help.
My email is [removed]. Thanks
Click on the speaker icon, hold/drag the slider to increase the volume all in a single action. You may have to do it more than once.
If this does not help look if you have recently installed an ad blocker or any other add-on(s) in your browser try disabling it/them as they can interfere with site functionality.You might try also to clear your browser of it's cache/cookies.
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