23 Replies Latest reply on Jul 5, 2013 2:17 PM by Fred 2013

    Black clips in the Screenline

    Fred 2013

      If black clips appear in the Screenline, what might be their origin and how do I get rid of them?

       

      Thanks,

       

      Fred2013

        • 1. Re: Black clips in the Screenline
          A.T. Romano Level 7

          Fred2013

           

          The answers are in the details, and you have not offered enough to give you a high percentage answer.

           

          What version of Premiere Elements are you using and on what computer operating system is it running?

           

          If you are talking Sceneline, that sounds like a version of Premiere Elements earlier than 11 which has a Quick view and Expert view in contrast to the Sceneline view and Timeline view.

           

          Lots of possibilities, including:

           

          1. What I need to know is, if you switch to the Timeline view instead of the Sceneline view, what do you find for Video 1, 2, 3, 4 track contents?

           

          2. Are you dealing with a lot of photos grossly oversized for the project?

           

          But, let us first get the above information and then decide what next to resolve your specific issue with the details that you provide.

           

          Thanks. Looking forward to your follow up.

           

          ATR

          • 2. Re: Black clips in the Screenline
            Fred 2013 Level 1

            From: A.T. Romano forums_noreply@adobe.com

            Sent: July-02-13 11:37 PM

            To: Fred 2013

            Subject: Black clips in the Screenline

             

             

             

             

             

            Re: Black clips in the Screenline

             

             

            created by A.T. Romano <http://forums.adobe.com/people/A.T.+Romano>  in Premiere Elements - View the full discussion <http://forums.adobe.com/message/5472152#5472152

            • 3. Re: Black clips in the Screenline
              the_wine_snob Level 9

              Fred,

               

              It looks like your response to ATR did not post. This most often happens, when one is accessing the forum via a POP client, or via a cellphone. Often, the poster does not even realize that their text did not show.

               

              If you access the forum via a Web browser, you will likely have the text included.

               

              Good luck,

               

              Hunt

              • 4. Re: Black clips in the Screenline
                Fred 2013 Level 1

                Ok, I`ll try again.  Thanks Hunt.

                 

                 

                 

                Manfred

                • 6. Re: Black clips in the Screenline
                  A.T. Romano Level 7

                  Fred2013

                   

                  We do not respond by email to questions.

                   

                  You did OK posting your thread. So please give the reply another try by, opening to the Premiere Elements Forum on your web browser, heading for this thread, and clicking the "Reply" button for post #1, writing your message with details requested, and then clicking on the blue Post button at the bottom left of the message that you typed.

                   

                  Posting email addresses is not really a good idea for many reasons.

                   

                  Thanks. All ready to help once the requested information arrives as suggested.

                   

                  ATR

                  • 7. Re: Black clips in the Screenline
                    Fred 2013 Level 1

                    Ok, ATR, I understand.

                     

                     

                     

                    Went to the Forum, but did neither find my question nor your answer.  But never mind, I will find out some other way eventually.

                     

                     

                     

                    Thanks,

                     

                     

                     

                    Fred 2013

                    • 8. Re: Black clips in the Screenline
                      Fred 2013 Level 1

                      Wait! I take this back - looked in the "answered questions" as I thought that this is where it should be.

                      • 9. Re: Black clips in the Screenline
                        A.T. Romano Level 7

                        Fred2013

                         

                        Thanks for trying to work through the communications. But if you could post your post #8, your next post using the same techniques should get us the answers that we need to help you.

                         

                        Thanks.

                         

                        ATR

                         

                        Just click Reply to this message, and type the requested information, followed by clicking on the blue Post button at the bottom of your reply.

                        • 10. Re: Black clips in the Screenline
                          Fred 2013 Level 1

                          ATR

                           

                           

                           

                          I tried, but did not find a Post button, Reply button nor any indication of a Post # 1 or Post #8. Probably looking at the wrong page altogether, so I really do not want to bother you and anybody else any longer with this. I'll go through some manuals again instead.

                           

                           

                           

                          Thanks again,

                           

                           

                           

                          Fred2013

                          • 11. Re: Black clips in the Screenline
                            A.T. Romano Level 7

                            Fred2013

                             

                            I will leave it up to you. But you are so close to communicating the information needed. You just posted a great post reply to me (post #10). Now, if you can do all that, just repeat whatever you did to get that message to me, but include the details of your issue in it so that we can get you moving forward in your project.

                             

                            For your convenience and as an example, I am making a screenshot of this post in preparation. Note the blue Post button that you must have hit to send your post #10.

                             

                            Fred.JPG

                            Think about it. If you decide not to continue, we wish you success in your project. But, if you decide to continue, we all are here to help you.

                             

                            Thanks.

                             

                            ATR

                            • 12. Re: Black clips in the Screenline
                              Fred 2013 Level 1

                              ATR

                               

                               

                               

                              I really appreciate your trying to help me and others, but I have not found anything in the Forum's website that I opened which in any way resembles the screenshot.  I will continue searching for it, now that  I know what I am looking for and when I found it, I will gladly pick up from where we are now.

                               

                               

                               

                              Again, thanks, I am pleased that this possibility exists and should I not be successful in my search (which I believe I will be eventually), there is always the option of going through the Q&A, which I found also very interesting and useful.

                               

                               

                               

                              Fred2013

                              • 13. Re: Black clips in the Screenline
                                the_wine_snob Level 9

                                Hello Fred,

                                 

                                When one views the Adobe Forums via a Web browser, at http://forums.adobe.com/community/premiere_elements?view=discussions the Premiere Elements Forum, they will see a Main Page. However, the view of that Main Page can differ by the users' settings. Below the "Ask a Question" query box, are several Tabs: Overview, All Content, Discussions and Reports. My view is set to always show "Discussions." If yours is not set to do that as your default, then just click on the Discussions Tab, and you should see something like this:

                                Adobe_Forums_Main_Page.png

                                Scrolled down a bit on that page, this is what I see for your thread:

                                Adobe_Forums_Fred.png

                                Now, there can be confusion, as to how one is accessing the Forum. If they have E-mail Subscriptions active, they can be notified when one posts to their thread, or when anyone posts to any thread in that forum, etc. That e-mail is just a notification that there has been activity, and responding to that e-mail, via e-mail, will seldom get the user exactly what they want, or even get them where they expect to be. It is just a signal that some activity (notifications set by user) has taken place.

                                 

                                Though one CAN access the Forum via e-mail/POP client, or various apps on smart devices, I find that it is best to do so via a Web browser, as all functions and operations should be available to them.

                                 

                                Though I have a half-dozen various smart-devices lying about, I always access the Forum via my Web browser, from my laptop, over an Internet connection. That gives me every function.

                                 

                                To reply, there is a Reply button on the Original Post, plus one on each reply, below it. I try to use the one, on the response, where I wish to reply, say to one of ATR's posts, in the thread. However, some users will just Reply to the Original Post, or maybe just to the last post in the thread, though they are trying to reply to a particular response, say one of mine, or the Original Poster. That can get a bit confusing, so I recommend using the Reply button IN the response, to which one really wants to reply.

                                 

                                It can be a bit confusing, and even old-hands can get a bit confused. As most users view the threads in what is called Flattened View Mode, there is no indention, or other visual indicator of to whom they replied (other than a little line of text - "In Response To: " but that is often overlooked. All replies are just listed numerically, and by date/time. There is a Threaded View Mode, but one has to go to their preferences to access that, and then they will see the responses indented, by the exact response, to which the replied - BUT then one does not see the Reply #, which can be very useful, as a thread gets longer. There is not "toggle," so to switch back to Flattened View Mode, the user must go back to their Profile. I have begged for those two Views to be toggled, by a single keystroke, but so far, no go. Barring that, I always try to read the "In Response To: " to see exactly which response, someone is replying. Confusing? Yes, but one gets used to it.

                                 

                                Most of all, good luck, and as I think that ATR still has some unanswered questions, you might look at just adding those answers to a Reply in the Reply Editor screen. If you have gathered that info in say a TXT file, you can Copy from that document, then in the Reply Editor screen, move the Cursor to where you wish that information to appear, and just Paste it there.

                                 

                                Attaching documents is not allowed any more, as some people abused that function. Also, one CAN attach an Image, but there are limitations, such as JPEG, GIF, PNG, and that is done by the little "camera icon" in the Toolbar in the Reply Editor screen. One CAN attach a link to an AV file, BUT that AV file must be hosted somewhere. It is the URL to that hosted AV file, that will cause the AV file to appear in a player.

                                 

                                Hunt

                                • 14. Re: Black clips in the Screenline
                                  the_wine_snob Level 9

                                  Fred,

                                   

                                  You are almost there. I used your response to Reply to. I just hit the Reply button (highlighted, and annotated), to get to the Reply Editor screen, that ATR showed.

                                  Adobe_Forum_Reply_Button.png

                                   

                                  Good luck, and hope that helps.

                                   

                                  Hunt

                                  • 15. Re: Black clips in the Screenline
                                    Fred 2013 Level 1

                                    Hunt,

                                     

                                     

                                     

                                    Thanks a lot for not giving up on me; I  really appreciate it.  I will now print your last two mails and go through your instructions tomorrow.  Never entered the "Discussion" and this is probably where I went wrong.

                                     

                                     

                                     

                                    Hope to be back tomorrow with some more positive comments!

                                     

                                     

                                     

                                    Thanks again,

                                     

                                     

                                     

                                    Fred

                                    • 16. Re: Black clips in the Screenline
                                      Fred 2013 Level 1

                                      Bill,

                                       

                                       

                                       

                                      I went through your explanations - which were very clear; thanks again.  My problem is that, different to yours and ATR's, my screen neither shows the line below the query box with the Tabs you mentioned (Overview, All Content, ...), nor the Reply button and what is shown to its right in your message.

                                       

                                       

                                       

                                      Now, ATR in Post #9 (getting used to the jargon, see?) advised to "Just click Reply to this message, and type the requested information, followed by clicking on the blue Post button at the bottom of your reply".  However, I had sent my reply by email and it miraculously found its way into the Thread.  Since I was dissuaded to apply this method (Post #6: "Posting email addresses is not really a good idea for many reasons") I did not dare repeating this, although it seemed to work. To use the Reply button, on the other hand, was no option either for want of such button.  So I am stuck, unless I can adapt my Forum screen or I clandestinely use my email for discussions (which I probably should, as it works).

                                       

                                       

                                       

                                      Grateful for your advice.

                                       

                                       

                                       

                                      Fred

                                      • 17. Re: Black clips in the Screenline
                                        A.T. Romano Level 7

                                        Fred,

                                         

                                        While we are waiting for further input from Bill on his detailed posting information that he posted for you, please let me ask this..."What web browser are you using?" ---Firefox, Chrome, Internet Explorer, other?

                                         

                                        Thanks.

                                         

                                        ATR

                                        • 18. Re: Black clips in the Screenline
                                          Fred 2013 Level 1

                                          ATR

                                           

                                           

                                           

                                          It is Firefox.

                                           

                                           

                                           

                                          Thanks,

                                           

                                           

                                           

                                          Fred

                                          • 19. Re: Black clips in the Screenline
                                            A.T. Romano Level 7

                                            Fred

                                             

                                            Hunt should be along any minute so that you can review his suggestions on why you feel that you cannot post a reply to the questions asked you regarding your issue.

                                             

                                            At this point, I do not see what is stopping you from doing that from the point of view of web browser or access to the Premiere Elements User to User Forum at Adobe.

                                             

                                            You have just sent me an excellent reply to my question to you regarding which web browser you are using. Again, Why couldn't you continue in that successful post when writting it to include the the details of your issue? You could have written the answers to the questions asked right after you typed the sentence "It is Firefox". What are we missing in the communications.

                                             

                                            Right now we are only asking for a written description of your problem. Is it that you are trying to post screenshots and project.prel or other visual material and are having these communication problems? Please go the "written words" approach for starters.

                                             

                                            Does any of the above comments help to resolve the communication's issue on your side?

                                             

                                            Thanks.

                                             

                                            ATR

                                            • 20. Re: Black clips in the Screenline
                                              Fred 2013 Level 1

                                              ATR

                                               

                                               

                                               

                                              Ok, I probably got confused by not finding any of the buttons Hunt was describing on the one hand and your advice not to use email on the other (might have misinterpreted the latter).   Anyway, as you suggest, let's continue where we started out, i.e. with your Post #1 ( I repeat your initial questions below for convenience) and let's see where this will get us:

                                               

                                               

                                               

                                              1. What I need to know is, if you switch to the Timeline view instead of the Sceneline view, what do you find for Video 1, 2, 3, 4 track contents?

                                               

                                              Video1: my source clips; Video 2 and 3: empty; Video 4: not existing, as far as I can see

                                               

                                              2. Are you dealing with a lot of photos grossly oversized for the project?

                                               

                                              No photos at all, just video clips, but one could have slipped in when I transferred the clips (unlikely, though, because I checked through the source)

                                               

                                              Hope that helps, and thanks.

                                               

                                               

                                               

                                              Fred

                                              • 21. Re: Black clips in the Screenline
                                                the_wine_snob Level 9

                                                Fred,

                                                 

                                                I have not used FireFox, but instead use Chrome, or IE 7, 8 or 9, to access the Adobe Forums.

                                                 

                                                I know that FireFox has a bunch of add-ons, but would not think that it would greatly alter the view that one has, of the Forums - there might be enhancements, but I cannot imagine that the overall "look" would be THAT different.

                                                 

                                                If you can post a screen-cap, of what you see, when you access the Adobe Forums via FireFox, I feel that someone can help a bit better. In later versions of Windows, the Snipper Tool can get you that screen-cap, and in earlier versions, a PrntScr (or similar keyboard designation) can do it for you. On many laptops, one must also use a modifier key, such as the Ctrl+PrntScr, that I use.

                                                 

                                                Then, that screen-cap will be in the Clipboard, and can be Opened by any number of Image editing programs, from MS Paint, to Adobe Photoshop. This article goes into more detail on a Photoshop/Photoshop Elements workflow: http://forums.adobe.com/message/2643538#2643538

                                                 

                                                Good luck,

                                                 

                                                Hunt

                                                • 22. Re: Black clips in the Screenline
                                                  A.T. Romano Level 7

                                                  Fred

                                                   

                                                  Thanks for working through the details so that we can start getting out the cause of

                                                  If black clips appear in the Screenline, what might be their origin and how do I get rid of them?

                                                  1. You wrote that Video 1 has your source media. When you are back in the Sceneline view, which one of the video files that you saw on Video 1 are missing or black in the filmstrip of Sceneline?

                                                   

                                                  2. How many video clips are there are Video 1? Are they all from the same camera or source with the same properties? So, if what are the properties of these videos..duration, file extension, video and audio compression, frame size, frame rate.... But all of that is supplemental to the basic question of "1" above.

                                                   

                                                  3. And to put everything into perspective we should know

                                                  a. What version of Premiere Elements that you are using

                                                  b. What computer operating system is involved, including 32 or 64 bit

                                                   

                                                  Let us start here and see where the details take us. For now I would stay in the Timeline view until the problem is resolved.

                                                   

                                                  Thank you very much for the opportunity to help.

                                                   

                                                  ATR

                                                  • 23. Re: Black clips in the Screenline
                                                    Fred 2013 Level 1

                                                    ATR

                                                     

                                                     

                                                     

                                                    I work with close to 250 source clips with an average length of about seven seconds. All clips are from the same camera, none of them is missing and none of is black.  I moved all clips into the Sceneline in one go.

                                                     

                                                     

                                                     

                                                    However, anticipating further questions, I checked again my source clips and identified (sorry for not having done so more meticulously in the first place)  the black clip as a source clip which does not show video (although when checking the media type it has Video, Image and Audio checked), but the loudspeaker symbol instead.  When trying to delete the black clip from the Sceneline, the only option shown is "Delete just screen".

                                                     

                                                     

                                                     

                                                    I guess you will have an answer for what has happened here and I'm afraid that, had I done my homework before crying for help, you would have long since solved my problem.  But then I would not have learnt so much along the way - I really appreciated all the pointers I received from you and Hunt.

                                                     

                                                     

                                                     

                                                    Let's see if you can do something with this and again thanks to both of you for your patience!

                                                     

                                                     

                                                     

                                                    Fred