3 Replies Latest reply on Jul 2, 2013 9:08 PM by Jim_Simon

    I signed up for the cloud and now premiere won't load videos I made during trial!


      Please help me!  I am so desperate.  I made a bunch of videos during my trial and then signed up for the cloud.  Now when I try to open any of the videos in premiere it says that the file format is not supported and a big red screen comes up with various languages on it.


      Please help- so much work down the drain it feels!


      Many thanks!!!