0 Replies Latest reply on Jul 2, 2013 9:20 PM by samkrayzeman

    problems importing .MOV files, no audio

    samkrayzeman Level 1

      i use a canon 60d and when i installed cs5.5 a year ago everything was fine importing .MOV files into the program.  now as of late when i import i only get video but no audio.  when i tried importing old files to troubleshoot the audio is there but now my files lately dont have any audio.  i know the audio is there because it plays the file smoothly in iphoto.  could the audio be on another channel that im not aware of?  did i change a setting on my canon where it doesnt pick up audio?  this doesnt make sense because as i said the audio is on there when i play the file in iphoto but not on when i import to cs 5.5.  Can anyone help?