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1. Re: when tracking files I only see anonymous...how do I fix that?
saflynn Jul 8, 2013 2:04 AM (in response to VisitMoffatCounty)Hi, I'm sorry you are having problems with SendNow
Are you using the Microsoft Outlook plug in to send your files or the web app?
Susan
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2. Re: when tracking files I only see anonymous...how do I fix that?
VisitMoffatCounty Jul 8, 2013 2:30 PM (in response to saflynn)I think the problem was sending through Outlook…but I have to send them that way when the desktop application is not available.
I have sent them by logging on directly to adobe and still receive the “anonymous” as the information for the party downloading the information.
Is there any support for the desktop application…it is no longer available for download


