4 Replies Latest reply on Jul 3, 2013 11:11 AM by novicealert

    URGENT - Encoding issue


      Hi guys, I'll try to be as specific as possible.


      I'm running CS5.5, and yesterday I tried to encode a film I've been working on to upload to Vimeo/YouTube. The movie is 1080p and 24fps, so I chose H.264 and then the HD 1920x1080, 24fps preset.


      It gets to 99% and then stops dead. No freeze, no apparent technical issue - it just stops with 1 second to go. I tried using the direct exporter from PP, and the AME queue system - same issue.


      Before anyone asks, I've gone through with a fine tooth comb and there are no gaps anywhere in the video. I have tonight and tomorrow to get this sorted and I've never done this before, so anyone who could shed some light on this would be my hero.


      Thanks in advance.