3 Replies Latest reply: Oct 9, 2014 11:49 PM by KRupani

How do I move my adobe cloud subscription from my old computer to my new one?

Kathleen_K_photo Jul 3, 2013 12:35 PM

How do I move my adobe cloud subscription from my old computer to my new one? I know I am allowed to have it on two computers but I would like to keep my second install for future use instead of having it stay on my old failing computer and go to waist. If I just uninstall it from my old computer will the cloud know it has been uninstalled freeing up my addtional use.

1. Re: How do I move my adobe cloud subscription from my old computer to my new one?

KRupani Jul 3, 2013 2:27 PM (in response to Kathleen_K_photo)

Hi Kathleen_K_photo,

Before uninstalling the creative cloud apps the deactivation is required. To deactivate the subscription you can launch any product ( photoshop, dreamweaver etc)
go to help menu and you will find the option deactivate. This will deactivate the whole subscription and you don't need to do it for all the products.

After deactivating the subscription you can uninstall the products one by one.

You can then go to the new machine and login to www.creative.adobe.com, login and then start downloading the products.

Thanks
Kapil rupani
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2. Re: How do I move my adobe cloud subscription from my old computer to my new one?

ider55 Oct 9, 2014 6:30 AM (in response to KRupani)

What if you already uninstalled the program? Can I reinstall then deactivate? Ugh!
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3. Re: How do I move my adobe cloud subscription from my old computer to my new one?

KRupani Oct 9, 2014 11:49 PM (in response to ider55)

Hi ider55 ,

Yes you can reinstall the apps any time there wouldn't be any problem.

Thanks
Kapil
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