1 Reply Latest reply on Jul 5, 2013 10:06 AM by sjpt

    List of compatible devices

    path1960

      I work for a UK public library which recently launched an ebook lending service. Some customers have said they can't download to their devices - particularly the Google Nexus or Blackberry Playbook. These are not listed in Adobe's list of compatible devices - how regularly is this list updated & should they be able to download to these devices (assuming they have ADE installed of course)?

        • 1. Re: List of compatible devices
          sjpt Level 4

          Dedicated eReaders usually are recognized by ADE and you can borrow books using ADE and then copy them using ADE to the device.  (As I am sure you have seen).

           

          Most tablets need to run an Adobe DRM compatible app.  Two of the best are the Bluefire app (best for general use) and Overdrive (good for library books).

          With Bluefire, you usually need to

          1. borrow the books using ADE on the computer
          2. copy books from the computer to the device using a file manager (eg Windows Explorer, Finder) on the same computer that ADE is running on,
            (the .epub file, not the token .acsm file)
          3. read the book on the eReader with Bluefire

           

          I know that works for Bluefire on Android tablets; not sure about Blackberry.

          You can do the same with Overdrive, but should be able to borrow and download the books directly on the device without needed a PC/Mac or ADE at all.

           

          Also works for iPad.  There is an extra problem with iPad that Apple has chosen to make it difficult to copy the books.

          That need to be done indirectly, for example using Dropbox, iTunes or by emailing the file to yourself.

           

          ~~~

          For dedicated eReaders beware of issues with ADE2.0

          1. It fails to recognize several eReaders.
          2. It fails to operate properly with with some eReaders (especially Sony ones) when used for library books.

          It appears that Adobe didn't do any product test for ADE2.0.

           

          You may need to steer quite a few of your borrowers to the older ADE1.7.2.

          There are lots of bugs in ADE2.0.  Try replacing ADE2.0 with the older but more reliable v1.7.2.

          (You can have them both installed at once if you like.)

          Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.

          http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html

          The forum software is sometimes corrupting the link above.  There shouldn't be a blank in 'editio ns.html'.  The following redirects to the same page: http://tinyurl.com/diged172