What happens when you try to open a PDF (try starting Reader, use File > Open)?
the pdf open then I get a box that says "Adobe Reader has encounterd a problem and needs to close. We are sorry for the invonvenience"
I can open a pdf in my web browser
Three things to try...
- Using Windows Explorer navigate to C:\Program Files (x86)\Adobe\Reader 11.0\Reader, then double-click on Eula.exe and accept the license agreement
- Can you open Adobe Reader by itself? If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)].
- It could even be a malware issue; see http://helpx.adobe.com/acrobat/kb/reader-core-dll-error.html
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