For the last few months mt online applications are coming to me garbled and no longer in the printable application format as irginally setup. I dont know why but the only thing I can think of is an update to Adobe broke the process somehow. The apps are filled in at http://mhdeals.net credit app link and sent via email to me. Once i click on the PDF attached to my email it pops open a security bar to allow once or add to trusted, it doesnt matter if i add or allow once it always opens the application but its blank. If i download and open with a text editor it shows the data that is supposed to be in the form. I then have to weed out the pertinent info and manual complete an app. It's frustrating because it worked for years and now it doesnt.
It sounds as if you've changed the format for submitting.
Can you open one of these responses up in a text editor, and post the FIRST FEW LINES. Check carefully that there's no personal info, just in case.