1 Reply Latest reply on Jul 5, 2013 5:27 PM by gener7

    Re: Metadata

    Georg Winterberger

      I'm not able to reply your answer.



      You asked:


      Have you tried clearing, resetting and restoring File > Info's own


      Click the Preferences button at the bottom of the File Info dialog box.


        Yes I cleared the preferences.


      Workspace Prefs.psp

      Adobe Photoshop X64 CS5.1 Prefs



      But this button I can't find any more in the german version!


      http://forums.adobe.com/servlet/JiveServlet/downloadImage/2-5476440-357072/286-216/Prefs.p ng




      I'm no longer able to write the metadata. The windows is blind or

      blocked as not completly started.

      See the attachments!


      Thanks for help




        • 1. Re: Metadata
          gener7 Adobe Community Professional & MVP

          At this point you can try a clean uninstall and reinstall of Photoshop. If something is damaged, the re-install would replace it. Please remember to check the "erase or delete personal settings" when you run the the uninstall.